Fancy Nail 2

On a visit to Fredericksburg, VA, my 7-year-old niece and I went for pedicures at Fancy Nails 2, 736 Warrenton Rd, STE 112. We were walk-ins and the only customers in the salon. A regular pedicure (versus ‘spa’ pedicure) cost $25.00. The technicians were finished with us in less than 15 minutes. I live in Alexandria, VA where a regular pedicure costs $25.00-$31.00 and lasts 35-40 minutes.

DON'T BUY A GIFT CARD UNLESS SOMEONE WILL USE IT WITHIN 60 DAYS!

My wife had been visiting this place as a customer for about the past 10 years or so. I had bought a few gift cards at the place for her on occasions like Mother's day, etc. I bought her a $35 gift card in Dec. When she visited the store in March for a Pedicure and went to pay afterwards using the card, they would not accept it, and she had to use a Credit Card. The very small print on the gift card does state that it needs to be used within 60 days. They ended up circling it for her on the card as if she was a Moron! Ten years as a customer, and it did not mean a thing to the manager. I went to plead my case a few days later and received a similar treatment. I was out $35 and felt like a “sucker.” We will be bringing our services elsewhere that appreciates long time customers a little better.

Buy a gift card at your own risk! I hope this helps you avoid our mistake…

For many years, my sisters, mother, and I have been having our nails done at Fancy Nails. For Christmas of 2014, my husband purchased a gift certificate for me in the amount of $35 to have a spa pedicure. When I went in today, 6/10/2015 to redeem the gift certificate, a female worker informed me that it expired 60 days from the date of purchase and they would not honor it. I was mind blown! I believe in getting what you pay for and paying for what you get. This business cares nothing about customer satisfaction or doing the right thing. Needless to say, neither I nor my family will ever step foot in their business again, and I will tell everyone about this business's lack of integrity. Hope it was worth $35, Fancy Nails.

I have never waited. I am treated very well and most importantly they do an awesome job on my nails. I've been there four times now and they welcome me like I'm a special customer.

Not worth your time. Went 3 times, 1 fill, sent away once and called the 3rd time and was told to come now. Got there she tells me wait an hour and "see you later" Nope too many to choose from to waste my time here.