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(239) 938-3400CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4429 Cleveland AveFort Myers, FL 33901Write a ReviewWrite Review

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General Info
El Dorado Furniture was established in South Florida in 1967 by Manuel CapĆ³. The family-owned company has grown with 14 stores and 3 outlet centers in the state of Florida. With a selection of furniture from manufacturers from all over the world, El Dorado is among the top 50 furniture retailers in the country. El Dorado features a special shopping experience with the integration of El Dorado Boulevard into all of its showrooms. This concept allows customers to walk through the store in a setting that resembles a street in a big city. Each "room" is separated into the latest furniture styles, turning a conventional shopping experience into something unique for everyone. Additionally, El Dorado is committed to serving each customer, by respecting their needs and time and treating them like a part of their family. 50 years later, Manuel CapĆ³'s legacy lives on through his sons, who all make up the company's Board of Directors. These family ties ensure that El Dorado Furniture continues to uphold the values and ideals first exhibited by an ordinary man with an extraordinary vision.
BBB Rating
A
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Payment method
discover, mastercard, amex, visa
Location
El Dorado Plaza
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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Tabatha1_98

11/30/2018

Provided by Superpages
Overall

We purchased a glass top dining room set from El Dorado Furniture in Fort Myers Florida about 2 months ago. We were told that the dining set was of utmost quality. After using the set for a short period of time, the glass top of the table has deep scratches all over it. There is some cheap layer over the glass. Even with the table covered and placemats on, scratches appear underneath. The glass is made of a very cheap, low quality glass, along with the chairs and the table that wobbles. The biggest defect is the glass top and all the scratches that appear. We have contacted the store and customer service six times with no results. The e-mail they finally sent to us stated that they were not responsible for the table and refused to do anything about it! I don't believe this table will last six months and we are only two adults in the house. Do not buy furniture from El Dorado in Fort Myers. Their customer service is deplorable and they take no responsibility for the furniture they sell. They obviously get cheap furniture that is imported from China, especially in our case with the defective glass on the top of the table. Please be aware and find your furniture elsewhere. If something goes wrong you will get absolutely no help from them whatsoever. Once they have your money and get you out the door that's the last you will hear from them. Unfortunately, I have heard many other people complain about Eldorado refusing to rectify customer complaints but this was after we had purchased the table. Stay away unless you want inferior furniture AND LIES!!!

Details

Phone: (239) 938-3400

Address: 4429 Cleveland Ave, Fort Myers, FL 33901

Website: http://www.eldoradofurniture.com

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