More Info

General Info
Excellence Auto Direct is a family-owned auto dealership offering the finest selection of used cars in Addison, Texas. Since our establishment in 2002, we have been dedicated to provide a truly exceptional service and car buying experience for our clients. Weve built our dealership around core values and principles of honesty and integrity. Our management and staff work everyday to ensure our clients are provided with top quality services and products. Client satisfaction remains our top priority and all our efforts go to create a pleasant, comfortable and unforgettable car buying experience for them. Located at 15510 Midway Rd. Addison TX, we strive for brilliance and greatness by offering a diverse variety of used cars to our clients. At Excellence Auto Direct, we value our clients more than just customers. We aim to make our clients feel comfortable and enjoy their relationship with us in every sense; be it discussing a car with our sales staff or management, or waiting at our offices lobby enjoying a fine selection of refreshments and wireless internet service available to them. Come visit us today and make your pre-owned car buying experience unforgettable!
Services/Products
Used Cars.
Brands
Acura, BMW, Chevrolet, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Kia, Lexus, Lincoln, Mazda, Nissan, Porsche, Toyota, Volkswagen
Payment method
debit, check, paypal, cash, all major credit cards, financing available, insurance, travelers checks
Location
We are located at 15510 Midway Rd. in Addison. Our location is between Midway's intersections with Keller Springs, and Beltline Rd. respectively.
Languages
English, Farsi, German, Spanish
Category
Other Information

Parking: Lot

Reviews

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SS
San S.

10/27/2017

Overall
Expertise
Professionalism
Selection

Very pleased with purchase I made. Thank you Ashkan for making this experience very pleasant. Amazing customer service and selection.

PG
Parssa G.

10/26/2017

Overall
Expertise
Professionalism
Selection

I experienced amazing customer service by Ashkan. He really took the time to understand what I was looking for and provided me with many options that fit my standards. Thanks a lot Ashkan!

AP
Amanda P.

10/26/2017

Overall
Expertise
Professionalism
Selection

Ash was very knowledgeable and made this whole car buying experience very pleasant. Would recommend to anyone!

VV
V V.

10/26/2017

Overall
Expertise
Professionalism
Selection

Friendly, knowledgeable staff and great selection. Ash made my experience quick and hassle free. Highly recommend this place if you're looking to get a good car at a fair price. Thanks guys!

RW
Richard W.

10/26/2017

Overall
Expertise
Professionalism
Selection

I went to this dealership base on their reviews on Google. I'm sure all I read there is true. Ash and his manager Matt gave me an outstanding service. Thank you

PR
Pedro R.

10/26/2017

Overall
Expertise
Professionalism
Selection

Ash bro you did the best. I’m totally happy with my new car and there nothing that I can complain. I do appreciate your all hard work.

LP
Lucy P.

10/26/2017

Overall
Expertise
Professionalism
Selection

I got an outstanding service from Excellence Auto Direct and specially Ash. He made everything easy and pleasant. Thank you Ash I will definitely get back to you for my next car.

MB
Maryam B.

10/26/2017

Overall
Expertise
Professionalism
Selection

Every to years me and my husband want to change our car. This dealership left me the best memory of our car shopping with the help of Ash. The have an outstanding service and deliver the car the way you want it.

KW
Kate W.

10/25/2017

Overall
Expertise
Professionalism
Selection

I got an outstanding service from Ash and the dealership. Prices are so much better than other dealership and definitely the quality of the cars. I highly recommend this place. Thank you Ash

BS
Blaine S.

10/13/2017

Overall
Expertise
Professionalism
Selection

I needed a new car and I went to Excellence Auto Direct. This company makes the car buying process easy and great all thanks to Kegan and Rob.

RM
Ryan M.

01/15/2016

Overall

Helped out with fixing car (spent money getting it serviced). Communication could be better. All in all, I got a good value.

BR
Babak R.

12/30/2015

Overall

Best car buying experience! I recommend it to anyone who doesn't trust car dealers. Very professional and energized!

AS
Ali S.

10/31/2014

Overall

They are a bunch of great guys running this business. I found them honest & helpful. Excellence Auto Direct is the place to buy your used car. They have good & competitive prices, are quick, & will bend over backwards to help you out. I would definitely recommend them

EO
Ehsan O.

10/20/2014

Overall

These guys are simply the best there is. I have always been skeptical of getting cars. However, these guys sure know how to make the process as smooth as possible. Thank you Excellence Auto Direct!

Overall

wow, I got there car was clean ready to go for test drive, car was as they described to me..

car fax was printed. the best part was my trading value ... they did not try to tell me all the stuff was wrong with my car they just showed me average price for my trade.. whole process took less than an hour ....

I am loving my mazda cx9.

I would highly recommend them...

thanks Sophia !!!!

BN
Bahram N.

10/20/2014

Overall

Just bought a 750i, great place, great customer service, it was the first time dealership told me to show the car to my mechanic before finalizing the sale!!!

I would buy a car again from them.

Thanks Robert.

TW
Ty W.

10/15/2014

Overall

Sold me a lemon. Avoid this dealership, should not be listed as a certified dealership with USAA. All military, beware!!! Purchased a 2006 Mercedes ML350, repairs are more than the value of the SUV. Service codes and check engine light were reset, and now this vehicle transmission won't get out of 1st gear. Several mechanical problems found, and Mercedes Corporate says Excellence Auto Direct had to be fully aware of the issues. Mercedes gave me 3 pages of vehicle malfunctions and mechanical failures. Will update this post once I submit a Motor Vehicle Dealer complaint with the Texas Department of Motor Vehicles. I have no choice but to give them 1 star, as the system will not let me post without a rating.

ijrodriguez

04/04/2014

Overall
Poor follow up customer service

Extremely disappointed I bought from Excellence Auto Direct. During the sale period, of course, they were nice as can be, but after the car was paid for I, or more specifically my wife has received extremely poor service. They have not honored their contract to fix what was wrong with the car, when I bought, as they promised they would, and what is worse, 300 miles after I purchased the car, the check engine light came on. I understand and respect I bought the car "as is" and really didn't expect them to fix the significant engine problems that suddenly came about, but I also didn't expect rudeness to my wife and sarcasm. I regret purchasing any vehicle from Excellence Auto Direct, and warn any shoppers to be wary.

JS
John S.

01/17/2014

Overall

Excellence Auto Direct is definitely my favorite place to buy pre-owned cars from. Sweet group of people.

JM
Jack M.

12/19/2013

Overall

Used cars as clean and fresh as new cars. Who doesn't like that ! Great service as well !

Details

Phone: (214) 584-6969

Address: 1701Airport Freeway, Euless, TX 76040

Website: http://www.excellenceautodirect.com

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