I always found car buying a stressful and frustrating experience because at the end of the day after you make a purchase there is always an element of a doubt that whether you made the right decision or not. However, after meeting Ash, the sales representative, at Excellence Auto Direct I must mention that my car buying experience was 100 percent stress-free. He provide me with comprehensive information about car brands, their features, differences, and answered all my concerns to my satisfaction. All this made it easier for me to make a selection that I was and am still happy with. Thanks Ash!
If the wrecker driver is an example of the business, stay far away from them. He tried to come into the side of my vehicle on Sunday,9/25/2001 at approx. 11:00 a.m. when I was trying to get on 121 in Grapevine. Since I was already there in the proper lane, he had to wait. For thisI was flipped …
I bought an SUV from them. They seemed extremely trustworthy and nice. I didn't take notice of any of the problems till a day or so later, just because I was excited. So far the repairs are costing me a fortune. Everything from spark plugs, wheels, breaks, rotors, tires, AC and motor. I am extre…
I always found car buying a stressful and frustrating experience because at the end of the day after you make a purchase there is always an element of a doubt that whether you made the right decision or not. However, after meeting Ash, the sales representative, at Excellence Auto Direct I must m…
Juan is a very good person. I've taken two of my vehicles in and gotten the back the same day. Service is fast and great! They provide a loaner car and all they ask is that you bring it back with gas in the tank.
I recommend Ash, the salesperson, at Excellence Auto Direct for his superior customer service. He provided me with quality assistance and helped me every step of the car buying process like a friend but more importantly, he was working in my best interest. I can say that because never at any point of the process did he try to force his opinion on me or be salesy. He was courteous and professional. Thank you Ash! I will come down again for another pre-owned car purchase in a couple of years.
My wife wanted a car on her birthday but she was unclear of what she wanted. So, I took her to Ash, the sales representative, at Excellence Auto Direct. He’s my go-to sales guy when it comes to pre-owned car buying. I knew that he could help my wife with the purchase predominantly because he understands his customers and learns about their needs before he provides them with suitable options. He’s an honest man who is in the business to make trust based long-term relationships with customers. He’s won my trust and the trust of my wife too. We’re happy with our purchase, and we highly recommend Ash to all potential car buyers.
My first car buying experience was awful perhaps because at that time I didn’t know about Excellence Auto Direct. But I must say my second experience was simply great because this time I did go to this dealership and had Ash, the sales representative by my side to help me through my second pre-owned car buying process. I recommend everyone interested in buying pre-owned cars to visit Excellence Auto Direct and ask Ash for assistance. I know one thing for sure that I will be going back to the same dealership and asking Ash to help me make my third pre-owned car purchase; and that is for sure.
My first time pre-owned car buying experience was simply the best. I owe it to Ash at Excellence Auto Direct. His courteous attitude, brilliant communication skills and of course ability to listen to me instead of just making a forceful sale like others has earned my loyalty for life. I recommend every woman looking for a satisfactory car buying experience to go this women-friendly dealership and make sure to ask for Ash, the sales rep.
Excellence Auto Direct claims to offer superior customer service and I couldn’t agree more. Thanks to Ash, the salesman at this dealership, my car buying experience became fun and absolutely stress free. The guy knows how to deal with customers and put them to ease. I enjoyed my experience and I recommend everyone to ask for Ash when they go to Excellence Auto Direct for pre-owned car purchase.
My brother recommended me to ask for Ash at Excellence Auto Direct when I gor there for car purchase. And let me say that I am glad that my brother made this recommendation. Ash is a courteous and a knowledgeable salesman who knows how to cater to customers with respect and to their complete satisfaction. If I were to describe my experience at this dealership and with Ash, I would say ‘exceptional.
I think when it comes to car buying you need a salesperson who has excellent communication skills and someone who can empathize. And I’d say Ash at Excellence Auto Direct has both of these traits. This guy ensured that he provided me with car options according to my preferences, budget and family size. And I must say I am 100 percent satisfied with my purchase and enjoyed my experience with Ash. Thanks man!
If you have zero car knowledge and are thinking of buying a car like me, then I would recommend you to go to Excellence Auto Direct and ask for Ash, the salesperson. This guy has the knowledge and is honest, friendly and professional. He can help you buy a car that matches your needs and suits your preferences, just like he helped me.
Though Excellence Auto Direct was not the first dealership that I visited, it was definitely the last one as I finally bought my dream pre-owned car from there. What made me choose this dealership over others was Ash. This salesperson is friendly, courteous, customer-focused, and truly professional. He made me feel that I was at the dealership with a friend who was genuinely interested in helping me make a smart and an informed car buying decision. Thanks Ash. You’re the best!