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- Does your Hyundai need body repair but you want to make sure your vehicle is in good hands? The Collision Center at Thompson Hyundai is staffed with experts prepared to deliver excellent service to you and your vehicle. All of our work has a lifetime guarantee whether it is metalwork, painting or decals, or mechanical repairs!
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Reviews
05/07/2018
I purchased a Hyundai Tucson SEL Plus two days ago, so I have not had much time to "play" with my new vehicle much, but I am an experienced "buyer" of vehicles and houses. I was up front about my experiences so that I would not be "played" with all the sales pitches and such, and I did my homework on the vehicle for ratings and price. It also helped that my son is a expert, because he worked in the field as a salesperson, a finance manager, and worked his way up the ranks. I was very pleased with the service that I received from everyone at the Dundalk dealership, because it was definitely a group effort to satisfy me. I test drove each make of the vehicle, and was allowed to take it home overnight to ensure it was the vehicle that I wanted to purchase. I took it back the next day - and I ended up leaving the lot with a new SUV. I was not prepared to buy the vehicle that day, but they took such good care of me, that I did. My salesperson Cary was a delight to work with, because he tolerated me with a smile, answered all my questions and concerns, and did not push me in any way just to make a sale. I was particularly impressed with the finance manager, Jim Waters, for having all of my paper work in front of him that was prepared by the Sales Manager ( I forgot his name - but he was also a delight to work with - very charming..). Jim explained each piece of paper that I was signing in a quick and professional manner, explained all of the additional items available to me, and more....the Sales Manager had "danced" to get me the price I wanted to pay for the vehicle, the rate of the loan, and the monthly payment I wanted. He made it all come together - they all did - as a team....I highly recommend the Tucson and this particular dealership because of the employees...They make it happen!
Details
Phone: (888) 778-3698
Address: 1000 Merritt Blvd Ste A, Baltimore, MD 21222
Website: website
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