I was recommended this place by a friend who bought a couple of car from Reality Sales and told me they were good. So I called in, spoke to one of the sales guy and I filled out their online application. They took 1 day in getting back to me (I had to call a few times) but they finally called me and asked me to come in. I sat down with one of the bank guys, a bigger guy named Juan, who talked to me about my job, my income, the cars I was interested in and he told me what my options were, because of my credit, which was in the dumps. After 30 minutes or so, he found me a me an approval with a company called ACE Motors. The payments are good, I have GAP Insurance, a 36 month vehicle warranty and the car is running good! No complaints after 8 months. Overall, I had a very good experience. The two ladies they have there were really nice, very friendly and when I wanted my radio fixed (CD player wasn't really working), they helped me find a place to help me do that. In the end, I'm very happy with my car, very happy with how they took care of me. A positive buying experience, after several that have not been so positive.
I definitely have a positive sales experience, I've had some very bad experiences with buying cars (new and used) but Reality was totally different. I did my research and saw the SUV I wanted and Alex handed me the key and let me test drive it. There was no pressure and no haggling over the price which was good. And I was able to look up the AutoCheck report on the truck and everything before making a decision. They never pressured me to get a certain vehicle and I was in control of my decision instead of the other way around. As with the past times that I've bought a car, there is a lot of paper work and it tends to take a few hours to complete the process but that is to be expected Juan was very friendly and touched based on everything in the contract with me. Overall I'm very pleased I went to Reality Auto Sales it is a great place to find a dependable car at a reasonable price.
I am so satisfied with my purchase at Reality they were very helpful throughout the whole process, they all work together as a team and that's something you don't see everyday, I was surprised how Jose and Alex worked in sync and then Juan was so friendly along with the Tag lady Yanet she was really nice and funny.... I bought with them about 3 months ago and haven't had not one problem with my car, got a letter in the mail offering me a discount to get my 2 years Tag with Yanet thru their Tag & Title service it was so quick, I recommend going with them!!