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(505) 345-5928
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Map & Directions3900 12th St NWAlbuquerque, NM 87107Write a Review

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BBB Rating
A+
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Extra Phones

Phone: (505) 344-2078

Payment method
amex, discover, master card, visa, all major credit cards
Neighborhoods
Monkbridge Gardens, Los Griegos
AKA

Wayne's Automotive, Inc.

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Reviews

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JR
John R.

08/30/2017

Overall
Expertise
Professionalism
Promptness

A friend referred me to Wayne's after my car was damaged by a hit-and-run driver. They fixed my fender, wheel and paint and did great work on it, even having my car ready earlier than estimated. Wayne and Lisa worked with me and my insurance company and made the whole process just effortless. I'd give them my business in the future, and I'd refer my friends to them, too.

ED
Erica D.

04/16/2015

Overall
I am dealing with a complete n...

I am dealing with a complete nightmare. I warn you all BEWARE. DO NOT TAKE YOUR VEHICLE TO THIS PLACE UNLESS YOU WANT TO HAVE MONEY DRAINED AWAY AND A VEHICLE THAT YOU DROVE IN SITTING ON THE SIDE OF THE ROAD. I will not let anyone else be a victim. Please take your car elsewhere. Don't just take my word for it Look on rip off report and read the other reviews below. I would put 0 stars but that is not an option.

MW
M W.

12/20/2014

Overall
unhappy customer

The service at Waynes Automotive sucks I had work done there on my vechile and I spent over $500.00 And my vechile did not get repaireded and took it back 2 more times with no results I took my vechile somewhere else and got it repaired. And what is very unprofessional ad out Waynes Auto they would not work with me on any kind of a reimbursement to composate for work they did that did not repair my vechile

RR
Renee R.

12/10/2014

Overall

In mid-October, my truck wouldn't start and I had it towed to Wayne's. He'd done work on it in the past and always seemed fair and good. The truck was looked over and I was given an estimate for numerous items that needed attention. Service was prompt and seemed alright on the surface. The truck was not leaking oil prior to being serviced in October. Since then, I have a huge oil stain on my garage floor, and even smelled burning oil while driving about a week after having the services done... $520 later. Today I returned to have it checked out. I'm now being told the valve cover gaskets are leaking, and the transfer case is leaking heavily. They were unable to provide me an estimate while there, instead telling me I need to return another time to have an accurate estimate done (across town, mind you). I'm not clearly understanding the attempted explanation as to why this wasn't occurring before they performed the work and oil change, and/or why it wasn't noticed when they did diagnostics on the truck to begin with. Bottom line, I no longer feel they stand behind their work and truly feel like I'm being taken advantage of... seems they just want MORE money! I will not be returning to Wayne's ever, and I don't recommend them to anyone else at this point!

CC
Chad C.

07/24/2014

Overall
Great work and customer service!

They do what you need and tell you what can wait.

Details

Phone: (505) 345-5928

Address: 3900 12th St NW, Albuquerque, NM 87107

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