More Info

General Info
NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (847) 872-4539

TollFree: (800) 538-6272

Brands
Pennzoil
Payment method
master card, visa, cash, amex, check
AKA

Napa Auto Parts - Zion Auto Supply

Motor Parts & Equipment Corporation

Categories

Reviews

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JD
John D.

11/13/2015

Overall

i went into Napa the other day not really knowing what i needed. Not only were Aaron and Carlos extremely helpful in trying to diagnose what was wrong they did their best to give me the best price and it actually was cheaper than the other parts stores and they actually knew what they were talking about. Best parts store I've been to with the best customer service I've had in a long time.

TP
Tim P.

09/11/2011

Overall
Worst Customer Service

Wife's car lost power at 5:30 pm 22 miles from our home. Went to napa before their closing time of 6:00 pm and told Carlos I don't know if I need a battery. Purchasing the battery in case of dead battery. I was able to jump the car. Went to napa 10:00 am next day. Jason cut my wife off in mid sentence and smugly said nop you can't return batteries they are perishiable. BBB here we go. Never go there.

Details

Phone: (847) 872-4526

Address: 2275 Sheridan Rd, Zion, IL 60099

Website: http://www.napaonline.com

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