Fair Point Communications

Fairpoint was purchased by Consolidated Communications a few years ago. Thought the service would get better but was sadly disappointed. We basically went from one slum lord to another.

Business no longer has a presence in Yelm so all issues have to be done via phone/internet.

Because they are the only internet provider in the area, they charge an exorbitant fee for Slow DSL.

Trying to get competent help to fix issues is very difficult. Most issues that we've had, I've ended up fixing myself by running new Cat6 lines throughout the house.

Do yourself a favor and steer clear of Fairpoint/Consolidate.

Extremely over priced for the speeds you pay for. Sporadic service. Poor customer service and long wait times. Low grade equipment for home use. Nickle and dime you for everything.