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Today: 8:30 am - 5:00 pm
Tomorrow: 8:30 am - 5:00 pm
56 Years
in Business
5 Years with
Yellow Pages
Accredited
Business
More Info
- General Info
- Byram Healthcare is a specialized provider of medical supplies to patients in the home, serving over 1,000,000 customers. We are nationally recognized for our reliable and accurate service, expansive product inventory, and our comprehensive billing and reporting system. We employ over 450 professionals and operate 10 customer service locations with 6 distribution centers throughout the United States. Byram Healthcare has a retail location in Worcester, MA located at 239 Mill Street, we have easy access, our store is ground level with plenty of off street parking. Additionally, you can order from Byram Healthcare via toll free telephone, 1-800-248-4546 or online @ byramhealthcare.com. Byram Healthcare works closely with our patients and their health care professionals to provide necessary supplies and services to the home. Delivering directly to their doorstep, our team assures the seamless coordination of our patient's medical supply needs.
- BBB Rating
- Services/Products
- Medicare, Medicaid, Lift Chairs, Home IV Therapy Supplies, Crutches, Cushions, Canes, Wheelchairs, Surgical Corsets, Incontinence Aids, Bed Wedges, Walkers, Surgical Trusses, Mastectomy Supplies, Surgical & Compression Stockings, Cervical Pillows, Physical Therapy Equipment, Ostomy Supplies, Wound Care Supplies, Urological Supplies, Nursing Supplies, Sports Medicine Supplies, Physical Therapy Supplies, Back Braces, Diabetic Supplies, Grab Bars, Rehabilitation Equipment.
- Brands
- home health
- Payment method
- discover, visa, mastercard
- Neighborhood
- Webster Square
- Other Link
- Social Links
- Categories
- Other Information
Services: Medicare, Medicaid
Reviews
If I could not give a star I would. This place doesn't even deserve 1 star. Customer service is the worst I ever had to deal with. There seems to be a systemic issue with the below reviews. I too experienced a new supervisor complaining about her ex-husband and teenage son....Professional not...I felt like counselor and didn't get the info I needed.
Worst customer service ever. Can't give them zero or I would. Ever since they bought Diabetes Specialty Center, order efficiency, accuracy and follow up has been horrific. Zero customer service skills.
Hold time for billing (who you have to talk to any time there is a delay in shipping, with no correlation to actual balances owed or due...go figure) have never lasted for less than 10 minutes.
Apparently company policy to blind transfer between departments so regardless of dialog or time spent with a particular department, if you get transferred, be prepared to recite all over again. Regularly, they will even transfer you to other companies within their global footprint, in error nonetheless.
Moving scripts elsewhere - not worth the headache, and with diabetic pump supplies averaging $1,100 per month with insulin, it seems there are quite a few folks that wold welcome over $11,000 per year in gross revenue. Not these guys.
Staff in unprofessional. Lady I spoke with was rude and told me she was having a bad day and she was yelling at her son
Details
Phone: (508) 556-0009
Address: 239 Mill St, Worcester, MA 01602
Website: http://www.byramhealthcare.com