Wilmington, NC Tire Dealers

Long-term local business with knowledgeable and experienced people who are known for their honesty. As a woman this is important to me. I have been buying tires from them for years and I appreciate that they treat me with respect. I highly recommend Black's Tires for fair pricing and quality products.

My husband brought his car into Market St location today for a punctured tire repair and we were told it would be half an hour or less. After giving them the keys he waited in the dumpy waiting room watching TV. Half an hour rolled by and he peeked his head in to see where they were on fixing his tire. There was no-one by his car and the workers were all standing around chatting. He walked over to his car to check it out. Finally one of the repair men came over and told him it was done a while ago and he has to go to the register. My husband asked the man taking his payment why they hadn't told him that it was done as they had walked by him several times in the waiting room. The man had no explanation and just replied that yes it was done. Very poor customer service there. Perhaps we will try the other location next time, or someplace else.

DO NOT GO THIS PLACE FOR INSPECTION. Went to superior tire and auto to get my (well functioning) 2009 Nissan Versa inspected. After waiting 2 and a half hours for inspection to be completed the mechanic came up to the front desk and said "well you have many issues with the car." They continued to tell me the tires were bad, windshield wipers where bad, lights were too cloudy, licence frame light was out AND the subframe of the car was dented and needed to be replaced. ALSO when I returned to my car I noticed they had spray painted one if my tires yellow, I thought that was rude to do that to my car. This inspection came as such a shock to me because my car has no damages, Is well maintained and rides smoothly with no odd noises. I was so upset and felt hopeless, in order to fix just the subframe alone would be timely and more than 500 dollars. I decided to get a second opinion. I took my versa to get inspected elsewhere and they told me there is nothing wrong with my subframe, my tire and head lights where fine... all that was needed was a new license plate light and a new windshield wiper (only because the old wiper had been barely hanging on due too manipulation to it... which couldn't of happened from over time driving it had to be done from intentional manipulation of wiper). I was relieved to be right about the other shop scamming me. What could of been a 500 plus dollar expense to "fix" my fuctionial car was just 30 dollars at another shop. Thankfully the other shop I took it to was able to over ride the inspection due to the other place being faulty but in most cases you would have to re-inspect the car at the original shop that failed you so long story short DON'T WASTE YOUR TIME WITH THIS PLACE. I'm not the type to leave a bad review but this was necessary in order to possibly help prevent others enduring the stress I went through.

I took my 2015 Ram truck in to Duke’s Tire Pros for an alignment. They have always been the best when dealing with anything that has to do with tires. I trusted them as my truck has a large lift with oversize tires. The tires only had 3,000 miles on them, so they were nearly brand new. When I got my truck back I noticed there were large chunks missing from the front passenger side tire. The technician had severely damaged the tire and had not said anything to me about it. I contacted the store attempting to get in touch with a manager or the owner. I was given the run around and finally spoke to Tracey 7 days later. I brought the truck back to the shop for her to look at the truck. Tracey said she would look into what she could do and would contact me the next day. She said she wanted to make the customer happy. Well, there was no contact from Tracey the next day, and when I finally heard back from her she said that she decided not to help in any way! The frustrating part of this whole ordeal is all of the time that I wasted. If she wasn’t going to help me then she should have just said so up front. I feel as if she just strung it along hoping that the problem would go away. Well, I own and run a small business in Wilmington and this is the exact opposite of how you should treat your customers. If there is an issue with a customer, address it immediately and attempt to rectify the mistake. That is how business should be run in my opinion. Apparently Duke’s Tire Pros does not agree. I am leaving this review so that others can how this business is run and no one else is treated in this manner. I am leaving one star, and I would leave less if I could. Fair warning to everyone out there: Do not have work done at Duke’s Tire Pros!

My girlfriend took my car there. She paid $200 in advance for new tires that they ordered for her. She was given a receipt stamped S. Grady & Sons at 1103 N 3rd St. But the name of the business has been changed to Southern something (I don't really remember the new name) and the address is 1103 S. 3rd St. There is nothing at 1103 N. 3rd St. Based on the address on the receipt, they said that they weren't the people who took her money. They also said that the tires identified in the receipt don't even exist. These people are thieves.

The worst experience I have ever had with a used tire place. I paid to have all 4 tires replaced and they destroyed all my rims and after he put on the tires he tried charging me 10 more dollars than he originally quoted me. The owner has no empathy aswell because after driving for 30 mins one of the tires blew and it left my family and I on the side of the road. The tire was apparently shaved on the sides and an unfit tire to sell. When I asked them to exchange the tire for a more suitable tire he refused and I spent 20 mins arguing with the owner and an 18 year kid who said he was a mechanic and knows that that tire is fine. Even though the sides were shaved off and my rims had shards of metal ripped off my rim from the installation. When they finally said yes to replace my tire the owner pulled out a tire that was obviously in worse condition because it had uneven wear. I asked him for a tire that was safer and not overly warn he said that was his only one. He had a stack of them...

Bought a new set of tires here and got the best price in town. Same day service and no attempt to upscale me on another product or to convince me I needed extra work done. Seemed like an honest old fashioned garage.

I am pleased every time I bring my car to this shop, prompt honest service.

Shawn was honest and forthright regarding information.

Highly Recommend this place! Great prices and fast service.