Billingsley Motor Co Inc

Bought and sold several cars with Billingsley Motors over the years and always had a great experience. Would recommend to anyone looking for an affordable used car!

This is the worst experience that I've ever had with a dealer. We went to Bilingsley because my husband and I saw a car that we really liked. It was nice and seemed like it was in good condition, but we were still very careful and asked several questions about how the car was. He assured us over and over again that it was in great condition, and that even he was driving it for a week and that the car was one of the best he'd had. We decided to purchase the car. A couple days later, we found out that there was a serious transmission problem that could not be detected while test driving the car because it does not do it very often, but still the problem was there and it was obvious that he knew about it because a mechanic that had looked at the car told us that it was not a problem that could just happen overnight. We called him back immediately and went back to the dealership and he was very defensive and rude, blaming us for the problem. He also stated that it could have been there before, but he couldn't have known because he "only test drove it around the block when he bought the car", which is a LIE, because when I bought the car, he said he drove it for a week. He refused to give us our money back or to take the car back even after a couple of days. He was yelling at us saying it's not his fault as soon as we mentioned the problem. That's not how you do business and I don't recommend that anyone go to this dealership.

My husband and I had an extremely poor experience at Billingsley Motor Company. We went there to purchase a boat that was sitting on the lot for sale with all of the other vehicles. We dealt with Mike Smith who assured us that the boat was in perfect running condition, and explained a few repairs that it would need in the future. We made an offer, and after some negotiation we came to an agreement on a price. Mike told us that we would not have to pay sales tax since it was his personal boat and he would sell it to us privately. He also assured us that he had the title to both the boat and trailer and could get it to us after the weekend. We paid him and he hand wrote us a bill of sale without the price, and told us that we could put any price on it that we wanted so we would not have to pay the full amount of tax on the boat. We took the boat out that afternoon and had serious problems with it. We called Mike and told him about the problems, he said he could look at it after the weekend and give us our money back if necessary. On Monday we took the boat to him and he told us that he would have a mechanic look at it but would not give us our money back. He also did not have the title for us, so he then had both our money and our boat. He called us back a couple of hours later to tell us that his mechanic had looked at it and it was a simple fix. We told him we simply wanted out of the deal and would like our money back because there were unseen problems. He told us he another buyer lined up for it and would sell it for us, but would not give us our money back until it was sold. We took the boat, took it out again on the lake and had very serious problems, almost getting stranded in the middle of the lake. We called him back again and he again did not want to give us our money back. We told him we would get an attorney if necessary and he told us to show up at noon the next day. He then begrudgingly gave us our money back. Throughout this entire transaction we caught him in several lies and were treated as if we were “dumb kids.” I strongly recommend not dealing with Mike Smith or this company.