I could have went to Super cuts and gotten a better color and cut. The color has streaks in it where the gray was not covered. The girl cutting my hair does not know how to texture hair. She knows how to trim, that's it. Her suggestion for a bad cut was to highlight it. The ends are dry and brittle now from the color, when she washed it, she put the conditioner on it, then rinsed it immediately out. When I tried to explain to her how to trim the top she wanted to argue with me. When I asked if she could wax my eyebrows, it was a bother. Very disappointed.