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        (410) 848-7211
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        Map & Directions1127 Littlestown PikeWestminster, MD 21157Write a Review

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        General Info
        Finch Services, headquartered in Westminster, Md., is a company that manufactures and markets a variety of lawn and garden equipment. The company offers products in the areas of light construction, agricultural, golf and turf, utility vehicles and snow removal equipment. It also offers John Deere One Source products, such as progressive turf, turf-seed, irrigation equipment, AquaMaster fountains, Howard fertilizer, advanced microbial solutions, Nu-Gro technologies, Sand daM, Tee-2-Green and Bayco golf. The company has a staff of certified technicians to diagnose and repair faulty equipment. Additionally, it maintains a fleet of vehicles to transport and service equipment in and out of the field. Finch Services also has retail facilities in Hanover, Pa., and Eldersburg, Md., which offer a variety of toys, apparel and other miscellaneous items. The facilities offer youth, infant, and men s and women s apparel, and merchandise, such as coffee mugs, kids cups, license plates and key chains.
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        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Phone: (410) 876-2211

        Fax: (410) 876-5808

        Brands
        Heat,Glo,Harman,Outdoor Lifestyles, STIHL®, FARM BOSS®, OILOMATIC®, STIHL Cutquik®, STIHL DUROMATIC®, STIHL Quickstop®, STIHL ROLLOMATIC®, STIHL WOOD BOSS®, 4-MIX®, TIMBERSPORTS®, AUTOCUT®, YARD BOSS®, EASYSTART®, STIHL Interchangeable Attachment Series™, BioPlus™, STIHL Magnum™, Easy2Start™, STIHL MiniBoss™, EasySpool™, STIHL MotoPlus 4™, ElastoStart™, STIHL Multi-Cut HomeScaper Series™, Ematic™, STIHL OUTFITTERS™, FixCut™, STIHL PICCO™, HT Plus™, STIHL PolyCut™, IntelliCarb™, STIHL PowerSweep™, Master Control Lever™, STIHL Precision Series™, Micro™, STIHL Protech™, Pro Mark™, STIHL RAPID™, Quad Power™, STIHL SuperCut™, Quiet Line™, STIHL Territory™, STIHL Compact™, TapAction™, STIHL HomeScaper Series™, TrimCut™, LAWNGRIPS®, timbersports
        Payment method
        debit, discover, master card, visa, diners club, all major credit cards, amex, check
        AKA

        Finch Services, Inc

        Finch Services, Incorporated

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        Categories
        Lawn Mowers-Sharpening & Repairing, Lawn & Garden Equipment & Supplies

        Reviews

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        MA
        Michael A.

        10/06/2014

        Overall

        I received a Valpak coupon from Finch of Westminister Maryland for Lawn and Garden Tractor Mobile Service and decided it would be easier to get professionals to service my 61 inch Husqvarna zero turn lawn mower rather than do it myself.



        So I scheduled the service for a Saturday morning in September 2014. Andrew arrived on time and after 45 minutes of working on the lawn mower he was all done. While he was working on the mower I spent time with my family as I work all week. $119 for oil change, blades sharpened, level mower deck adjustments , etc... I felt good about the transaction. I used the mower for about 20 minutes that day with no problems and backed it into my shed.



        The following Saturday I opened my shed and to use the lawn mower as my grass was tall. To my shock – I discovered a four foot oil slick on the floor. You see the two quarts of oil were all on the plywood floor of my shed. Upon inspection - Andrew never tightened the oil filter (I was able to turn it easier by hand) and all the oil leaked out onto the plywood flooring.



        I called Finch and the left a message for the service manager to have him call me back. On Monday morning – Sonny (the service manager) called me back and was sorry for what happened. He sent Wes out in the afternoon to tighten the oil filter and add back two quarts of oil into my mower. Sonny did offer to take the mower into the shop but I had to get the mower working so I could cut my lawn which was now really tall. After expressing my displeasure with the service several times – Sonny did offer to give my next oil change for free – some consolation. A good service manager would have refunded the entire cost of service right there on the spot.



        Why would I ever want them to service my mower again? Even after putting down cat litter for a week on my shed floor – I still have a large oil slick (that if I set into tracks oil footprints everywhere on my plywood floor) and a constant reminder that this tech knew less than I did. Two things to tighten when doing an oil shange, the plug and the filter and this tech only did one.



        Lesson learned – do NOT pay someone for something you can do yourself and do not trust the mobile service of Finch of Westminster.

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        Details

        Phone: (410) 848-7211

        Address: 1127 Littlestown Pike, Westminster, MD 21157

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