Visiting Nurse Association of Florida

The scheduling department is not good. The office workers, most of them are rude and unprofessional. They start out being very nice, that's to get you of course. Mainly it's the nurses. They don't get back to you when you leave messages, it's always all of these random nurses, never the same nurse. They lie and say to call them if you need them, but won't answer neither respond. When you're already having health issues, you don't need anyone adding a burden, especially not the healthcare staff. Orders never come in on time, they don't keep up with visits neither medical supplies. They talk to adults like children, as if you are beneathe them. All they really care about is money, not the patient. When trying to set an appointment with the visiting physicians, which is a division of their company, I was told they would see what they could do, never setting a date for an appointment as most doctor's offices will do. I tried to hold out for as long as I could, giving them chance after chance, only to keep getting let down.