Saia Ltl Freight

Absolutely horrible service. Told to be at home today between Friday 12-2. Received call from operator the day before. She said someone will call 30 minutes prior. I then call into the office and the guys says “the lady went home I can’t help you” “we didn’t tell you 12-2” “maybe 2-6”. I’m positive in what I was told and don’t like being called a liar. I run a bussiness and Cannot sit somewhere for 8 hrs waiting on a package. This is poor customer service. Simple honesty could’ve avoided this horrible experience.