Stay away from these crooks. Our furnace was working fine, but it had been a few years since we had it inspected, so we made the mistake of calling Sparks Monroe when we got their coupon in the mail. The so-called technician banged around in our basement for a few minutes and then told us that we needed to replace the inducer motor ASAP. This would cost us more than $500 for the part plus labor. (I searched for the part online and couldn’t find anything priced more than $150 at retail, so that should give you an idea of their pricing.) This sounded suspicious to me so I called a much more reputable HVAC company to inspect the same unit, and sure enough, they confirmed that there was absolutely nothing wrong with the inducer motor. This sleazy Sparks con man also slapped a large sticker on the furnace which reads “installed by Sparks Monroe,” which of course is not true, and he slapped another copy of the same ridiculous sticker on the air duct in an attempt to cover their competitor’s phone number. This also completely covered up over the maintenance log which we had been using to keep track of repairs since the unit was installed in 2005. But Mr. Sticker Vandal didn’t stop there… he stuck a THIRD copy of the same obnoxious sticker on our water heater which he was not even there to inspect and which he had no authority to even mess with. Do you know what is says on these three stickers? “100% customer satisfaction is our #1 priority.” But that is another blatant lie, since they did not even respond to my complaints. Learn from my mistake and avoid Sparks at all costs. There are plenty of other more qualified and honest businesses in the area.