Horrible experience! Went to the location in Wayne MI. Extremely overpriced! Wouldn't give a full refund when I cancelled with them because I couldn't afford the glasses. I would never recommend this company to anyone!
We did not have a good experience here at all. When I arrived for my son's appointment, I was only greeted with the chatter of the employees talking amongst themselves. I waited several minutes for them to finish talking. I finally was able to ask where to go for his exam, and I wasn't even waiting at the right counter. Once he was seen the eye dr was rude, and impatient. My son is very well behaved for his young age, however, he was treated like a burden. Luckily he didn't notice it. The dr interrupted him with a yup or uh huh every time he tried to ask a question. At the end of it all, the dr said he was borderline eine regards to needing glasses, and to check back in 6 months. My son just had a routine eye exam at the pediatrician, and he didn't fair well on the test there, so she said he needed further testing. I called a different SVS today, and they told me he qualified for glasses months ago, but the dr never gave me a prescription!I'm pretty upset.So now, since it hasn't been a year, my insurance won't cover another exam, so I have to pay for it. This wouldn't have happened if the dr did his job properly.
these people don't care about their service and/or products or customers plan on waiting while staff chats and if you get defective glasses you are out of luck go any where but here