As a previous worker "shortcake" and former resident of the "Swans", it is unfortunate that Kimberly continues to exploit foster children for financial gain. She does NOT have seven girls. The foster children that no longer had a purpose for her, she did away with and only keeps those she can still profit from the care checks. Most of these ideas were rip-offs from other brilliant minds to which she burnt those bridges for her own success. Soaps are dusty and old, products lack quality from the originals when the spa had first opened, and lack of synergy. Products are $.60 from China and sold for $6.00 ���� Once again, great idea, but poor execution.
4. Spa Dior
This is, by far, my go-to place! I am definitely coming back and bringing new clients. My husband and I both got pedicures and 1hr massages. I also …
This is, by far, my go-to place! I am definitely coming back and bringing new clients. My husband and I both got pedicures and 1hr massages. I also got threading on my lady mustache. They are very meticulous with all their services. Their individual attention and customer service is remarkable. Love, love, love! Thank you!
Amazing service, all of the workers are very friendly. The environment is very peaceful and all of the workers have different specialties which is amazing
what a great experience!! Came out feeling like a new woman! Very professional and accommodating. Will definitely be coming back for more services and bringing friends! Thanks Anita :)
the best spa in ct. i ad a microdermabrasion with dior signature facial it was the nice facial i never had facial like this .thank sonya
Just got a hang up call from 203-427-6978. Never been to this business nor has anyone in my family
With much hesitation, I decided to give sundae spa one more shot, even after my daughters birthday party 2 years ago was a DISASTER and cost me a fortune. Sadly, as expected, our little spa day was just as bad. Let me say, that this place is adorable - so many great ideas and fun stuff, I wouldn't even mind paying the exorbitant price for a horrible manicure if they kids loved it - hey, it's $ well spent - BUT - the RUDE staff. Specifically, the woman who runs the show there, " M&M" she's dreadful. She is SO mean to these little excited girls, so snarky and rushed, she's always annoyed and just as nasty as can be. I honestly can not understand why she is still there - she was jus as awful 2 years ago. I had a friend with us today with a speech impediment, which was clear. This nasty woman literally yelled at her for not speaking up - and embarrassed her. I had to apologize to the mom when I dropped her daughter off at home, as she was clearly still sad. I watched "M&M' answer the phone several times and make obnoxious rude comments about caller after she hung up . SO unprofessional. The "manicure" was a smudged mess by the time we left, and she had no time to fix it. YES, it was my daughters fault, but hey - she's 7, it happens. The cheap places we usually go for a manicure would NEVER let her leave with her nails like that. So sad, because this place could be really really awesome - but honestly, they wont make it there much longer with 'M&M' running things and a few more reviews like this one. Save your money, go elsewhere and do NOT book a party here without reading all reviews everywhere.
A real missed opportunity here on the owners part. Yes I know birthday parties are all about junk food and I expect that. But with childhood obesity what it is you would think someone with 7 kids wouldn't be pairing what is suppose to represent a relaxing and healthful experience with ice cream and candies. Yeah I get they are kids but obviously your experiences as a child shapes who you are as an adult. Also an ice cream sundae every day during the day camp! my kid wont be going. Also their products have a very poor shelf life. My daughters party favor turned brown!
Sundae spa is beautiful, a great concept. However, like any great restaurant if the food is good and the atmosphere is wonderful but the service is so/so...you wont go back. My 3 year old daughter loved it,but a nice greeting at the door would have been helpful, especially since there is so much to digest when you walk in. A simple "welcome to Sundae Spa, have you ever been here before?" would have been a good thing. Although friendly in the end, the man at the counter didnt bother to make eye contact when we walked in. As someone that works around a lot of children, its very important to make eye contact with them and establish a trusting and fun relationship first. The services are a little pricey, but its expected for the experience so i didnt mind paying a premium for a pedicure. It would be helpful for a friendly person to make some first-time visitor recommendations. Also, the website and outgoing phone message both said the hours were 2-7pm that day, however when I called and talked to someone at 3:45 they said that they were closing at 5...we went anyway because it was in the game plan and a 3 year old girl was really looking forward to it, but kind of got the feeling that we were the "last table before closing". In all, if the customer service experience is bumped up I say you have a gold mine...think Disney, you are making some little girls dreams come true so you gotta live up to it!