More Info

General Info
Valley Hi Toyota in Victorville, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We're eager to provide financing for your new car, or we can assist in used car financing. Â The keys to our success has been and will continue to be representing quality products in state of the art facilities while treating ALL customers and employees with courtesy, honesty and respect.
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Extra Phones

TollFree: (888) 925-4123

Brands
Scion, Toyota
Payment method
amex, check, debit, financing available, discover, visa, mastercard
Neighborhood
Central City
Categories

Reviews

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Crystal B.

10/19/2014

Overall

WILL NEVER EVER WALK IN THAT DEALERSHIP AGAIN! BY FAR THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED IN MY LIFE. I TOOK MY CAR IN FOR A SERVICE AS WELL AS A RECALL. NOT ONLY DID I WAIT 6 HOURS FOR A JOB THAT WAS PROMISED TO TAKE NO MORE THAN ONE HOUR SINCE I HAD A 8 AM APP. I DROVE MY CAR HOME AND THE NEXT MORNING THE CAR WOULD NOT START! I PAYED FOR TOWING BACK TO THE SHOP AND WAS TOLD IT WOULD TAKE A FEW HOURS TO LOOK AT... THEN AFTER THE ENTIRE DAY PASSED I CONTACTED A MANAGER TO HAVE HIM EXPLAIN THE STATUS OF MY CAR HE NOT ONLY FORGOT HOW TO FOLLOW UP HE WENT TO LUNCH AS SOON AS WE ENDED THE CALL! MAKE A LONG STORY OF PROBLEM AFTER PROBLEM I RETURNED TO PICK UP MY CAR AND THE COVER GUARD ON THE INSIDE PANEL OF MY CAR WAS BROKEN. I SHOWED 2 SERVICE REPS THE MIN. I SAT INSIDE AND THEY SAID COME BACK AFTER THE PART CAME IN. STILL WAITING 2 WEEKS LATER... NOT ONLY DID I MISS 2 DAYS OF WORK, I NEVER WAS REIMBURSED FOR THE TOW AND NOW MY DOOR HAS A BROKEN PART! VERY NOTICEABLE. HOW CAN THE STAFF AND MANAGER HAVE EMPLOYMENT SO UNPROFESSIONAL?

Overall
Valley Hi

Horrible sales team. Went in with pre-approval and tried to get me to sign a back up loan for 3x the approval rate. Then the salesman tried to stop me from leaving and swore using God's name invain. Do not do business with these people

jillwinter

01/13/2008

Overall
You moved to this location or the other one in Victorville

I think you only have one Valley Hi location is it this one on CTR DR or on Valley Pkwy?

Details

Phone: (866) 632-6290

Address: 14612 Valley Center Dr, Victorville, CA 92395

Website: http://valleyhitoyota.com

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