More Info

General Info
Smart Choice Heating & Cooling, Inc., has a single mission: Complete Customer Satisfaction! We strongly believe in giving our customers the most for their money. So, we work with only the highest quality materials, experienced and professional craftsmen...
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
master card, visa, all major credit cards
Neighborhood
Orchards Area
Categories
Other Information

Parking: Lot, Self, On Site, Free

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
SW
Steven W.

08/08/2022

Overall

I am exceedingly pleased and appreciative of the professionalism, knowledge base with the expeditious resolution to solution of sustained reliability provided by the service person who rendered the support for my system failure. A Supportive event very well done! Thank you for the quotes and the guidance for future solutions.#Expert#Very Professional#Prompt

NW
Nancy W.
Edited: 07/26/2022
Overall
Expertise
Professionalism
Promptness

Very easy to work with. Great office staff make arrangements. I called during the heat of summer and they kept working with me to get an appointment as soon as possible.

JH
Jesse H.

06/27/2022

Overall
Expertise
Professionalism
Promptness

EXCELLENT
I was blown away at the service I got from Greg! He is someone who really takes pride in his work & took his time making sure he addressed every issue. I am going to be a repeat customer thanks to him.

RW
Ron & gloria W.

04/26/2022

Overall
Expertise
Professionalism
Promptness

Smart Choice was the best choice for a problem with our HVAC system. The technician's were prompt, & performed a detailed diagnostics that identified the problem. Our system was repaired at a fair price & we are happy with our service. We will continue to use Smart Choice for our HVAC needs.

PK
Paramjit K.
Edited: 04/05/2022
Overall
Expertise
Professionalism
Promptness

Awesome experience, great customer service very friendly and helpful

Arman H.

02/04/2022

Overall
Expertise
Professionalism
Promptness

My experience with this company was excellent! They come on time, find the problem quickly, discuss the cost clearly, and fix the furnace.
I would recommend them to anyone need help with their furnace.

JG
Jocelyn G.

10/21/2021

Overall
Expertise
Professionalism
Promptness

Great and friendly customer service. Clean facility. Would definitely use again

KK
Karen K.

10/21/2021

Overall
Expertise
Professionalism
Promptness

We have used Smart Choice for many years and have always been very happy with their service. Highly recommend!

Tami L.

10/15/2021

Overall
Expertise
Professionalism
Promptness

This business runs on old fashion customer service you want to do business with them they are the best 100% hands-down!!!!

SJ
Sherri J.

10/09/2021

Overall
Expertise
Professionalism
Promptness

Very nice people. Upfront and honest, no hidden or surprise cost. They took pictures of what the problem was and a explained it to me.

They then had to call me and let me know there was a manufacturer problem with shipping.

They offered to bring over space heaters to keep us warm. They are a great company with very nice, knowledgeable people working there.

I will be using them from now on for all my heating/cooling issues.

Thank you again Smart Choice Heating and Cooling

DG
Dave G.

08/02/2021

Overall
Expertise
Professionalism
Promptness

Derrick knows his stuff. We would get a few minutes of cold air, followed by warm air. He quickly diagnosed the problem as an overheating fan in the outside unit, due to an oil leak. The fan would stop, which allowed the compressor to overheat and shut down. This stopped the cooling, even though the air was still circulating. He says the new fan will get a few more years out of our 25 year old system, so we're happy summer campers!

AS
Audrey S.

07/02/2021

Overall
Expertise
Professionalism
Promptness

We had been having AC issues for several years; however, when Jacob came out earlier in June he was able to diagnose the issue correctly which had been misdiagnosed several times in the past. He scheduled the repair and installation of a new part and Derrick spent 5 hours in the blistering heat of the hottest day in our county's history fixing and installing. He was great...can't get any better than him.

CV
Cecilia V.

06/30/2021

Overall
Expertise
Professionalism
Promptness

Amazing customer service fast and prompt. I would recommend this heating and cooling company to anybody that wants a reliable yet honest repair

KJ
Kevin J.

06/21/2021

Overall
Expertise
Professionalism
Promptness

We have been using Smart Choice for over 8 years and love the quality of work they do.

MD
M D.

06/03/2021

Overall
Expertise
Professionalism
Promptness

This Company is phenomenal. Friendly, knowledgeable staff who will do what it takes to provide excellent service and keep the customer feeling well taken care of.

RF
Renee F.
Edited: 04/28/2021
Overall
Expertise
Professionalism
Promptness

We have been using Smart Choice Heating and Cooling for a couple of years now to service our 20 year old HVAC twice a year. They are by far the best heating and cooling company in Clark County. The technicians they send are always curious, professional and very knowledgeable. We are so happy we found them and will never use anyone else.

JH
Joey H.
Edited: 04/23/2021
Overall
Professionalism
Promptness

Jose and his TEAM are AAA+ awesome! I’ve known Jose for almost 20 years and Smart Choice are the BEST Heating and Cooling Company in Vancouver WA ... highly recommended!!!

SB
Shannon B.

04/15/2021

Overall
Expertise
Professionalism
Promptness

Called because our air wasn’t cooling properly, they had a cancellation and got us in same day! Our house is already cooler, they were friendly, Efficient and competent! Definitely recommend

SM
Salvador M.

03/11/2021

Overall
Expertise
Professionalism
Promptness

Best service we ever received from any HVAC servicing business. Brandon Ortiz our technician was outstanding in understanding our furnace problems, explaining what it would take to repair it and then replacing and tuning the system. All within the estimate provided. In fact, after realizing what a star technician he was, we asked him to take a look at our heat pump that hadn't worked for a couple of years. He looked it over, diagnosed the issue, ordered the needed parts, installed them a couple of days later and the pump is working like a charm without having to be replaced by a $15,000 unit. We'll be grateful forever.

PS
Pat S.

02/28/2021

Overall
Expertise
Professionalism
Promptness

I was very impressed with your tech. It is rare when the tech actually listens to the customer.

Details

Phone: (360) 260-9199

Address: 7405 NE 94th Ave, Vancouver, WA 98662

Website: http://www.smartchoicehvac.com

People Also Viewed