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(360) 260-9199Visit WebsiteMap & Directions7405 NE 94th AveVancouver, WA 98662Write a Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
master card, visa, all major credit cards
Neighborhood
Orchards Area
Categories
Other Information

Parking: Lot, Self, On Site, Free

Wheelchair Accessible: Yes

Reviews

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AH
Ahmad H.

09/30/2023

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The tech was professional and knowledgeable.

JR
Julie R.

07/10/2023

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Excellent customer service! Reasonable prices. Knowledgeable technician. Fast, on-time service over a holiday weekend during a heat wave! I'd definitely recommend!! This time it was just the capacitor - THANKFULLY - and we were back in business, but I'll be back when it's time for a new system as well. Which is apparently soon-ish.

MS
Mary S.

06/15/2023

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Brandon was great.. gave me an estimate and did a great job! Office sent reminders.

LS
Larae S.

04/05/2023

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Greg was thorough and professional and very kind. We appreciated the prompt response.

JB
Julie B.

03/19/2023

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we have been using the same company for more then 15 yrs. ,
Always Polite always Answer all our questions. my husband is disabled. And They always make sure Our air condition is in working order So as not to have any added health issues. They always come as soon as they can and its always the same day.

ML
Martha L.

12/17/2022

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Eric was very professional, knowledgeable and helpful. Furnace was not working, did a great job and I have heat now. I will use this company again and will have them do my annual maintenance on my furnace.

JC
J C.

11/16/2022

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I've been using Smart Choice Heating & Cooling in Vancouver Wa. for about 4 years now. Their technicians have always been timely, friendly, and very knowledgeable. Always taking time to explain what work they are performing, why, and offering options when available. Whether it's routine maintenance, replacing an evaporation cooler, or servicing our heat pump, I'm confident in their abilities, knowledge, and fair pricing without question. I live in Woodland Wa, so it's nice that they service SW Washington and come this far. Kudos to techs Jacob, Brandon, and receptionist Jen. Always friendly and dependable. Service you can trust, priceless!

RM
Robin M.

10/17/2022

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The technician Greg was thorough and explained everything I asked and needed to know. Would highly recommend

SW
Steven W.

08/08/2022

Overall

I am exceedingly pleased and appreciative of the professionalism, knowledge base with the expeditious resolution to solution of sustained reliability provided by the service person who rendered the support for my system failure. A Supportive event very well done! Thank you for the quotes and the guidance for future solutions.#Expert#Very Professional#Prompt

NW
Nancy W.
Edited: 07/26/2022
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Very easy to work with. Great office staff make arrangements. I called during the heat of summer and they kept working with me to get an appointment as soon as possible.

JH
Jesse H.

06/27/2022

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EXCELLENT
I was blown away at the service I got from Greg! He is someone who really takes pride in his work & took his time making sure he addressed every issue. I am going to be a repeat customer thanks to him.

RW
Ron & gloria W.

04/26/2022

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Smart Choice was the best choice for a problem with our HVAC system. The technician's were prompt, & performed a detailed diagnostics that identified the problem. Our system was repaired at a fair price & we are happy with our service. We will continue to use Smart Choice for our HVAC needs.

PK
Paramjit K.
Edited: 04/05/2022
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Awesome experience, great customer service very friendly and helpful

Arman H.

02/04/2022

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My experience with this company was excellent! They come on time, find the problem quickly, discuss the cost clearly, and fix the furnace.
I would recommend them to anyone need help with their furnace.

JG
Jocelyn G.

10/21/2021

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Great and friendly customer service. Clean facility. Would definitely use again

KK
Karen K.

10/21/2021

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We have used Smart Choice for many years and have always been very happy with their service. Highly recommend!

Tami L.

10/15/2021

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This business runs on old fashion customer service you want to do business with them they are the best 100% hands-down!!!!

SJ
Sherri J.

10/09/2021

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Very nice people. Upfront and honest, no hidden or surprise cost. They took pictures of what the problem was and a explained it to me.

They then had to call me and let me know there was a manufacturer problem with shipping.

They offered to bring over space heaters to keep us warm. They are a great company with very nice, knowledgeable people working there.

I will be using them from now on for all my heating/cooling issues.

Thank you again Smart Choice Heating and Cooling

DG
Dave G.

08/02/2021

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Derrick knows his stuff. We would get a few minutes of cold air, followed by warm air. He quickly diagnosed the problem as an overheating fan in the outside unit, due to an oil leak. The fan would stop, which allowed the compressor to overheat and shut down. This stopped the cooling, even though the air was still circulating. He says the new fan will get a few more years out of our 25 year old system, so we're happy summer campers!

AS
Audrey S.

07/02/2021

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We had been having AC issues for several years; however, when Jacob came out earlier in June he was able to diagnose the issue correctly which had been misdiagnosed several times in the past. He scheduled the repair and installation of a new part and Derrick spent 5 hours in the blistering heat of the hottest day in our county's history fixing and installing. He was great...can't get any better than him.

Details

Phone: (360) 260-9199

Address: 7405 NE 94th Ave, Vancouver, WA 98662

Website: http://www.smartchoicehvac.com

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