Excellent customer service! Reasonable prices. Knowledgeable technician. Fast, on-time service over a holiday weekend during a heat wave! I'd definitely recommend!! This time it was just the capacitor - THANKFULLY - and we were back in business, but I'll be back when it's time for a new system as well. Which is apparently soon-ish.
we have been using the same company for more then 15 yrs. ,
Always Polite always Answer all our questions. my husband is disabled. And They always make sure Our air condition is in working order So as not to have any added health issues. They always come as soon as they can and its always the same day.
I've been using Smart Choice Heating & Cooling in Vancouver Wa. for about 4 years now. Their technicians have always been timely, friendly, and very knowledgeable. Always taking time to explain what work they are performing, why, and offering options when available. Whether it's routine maintenance, replacing an evaporation cooler, or servicing our heat pump, I'm confident in their abilities, knowledge, and fair pricing without question. I live in Woodland Wa, so it's nice that they service SW Washington and come this far. Kudos to techs Jacob, Brandon, and receptionist Jen. Always friendly and dependable. Service you can trust, priceless!
I am exceedingly pleased and appreciative of the professionalism, knowledge base with the expeditious resolution to solution of sustained reliability provided by the service person who rendered the support for my system failure. A Supportive event very well done! Thank you for the quotes and the guidance for future solutions.#Expert#Very Professional#Prompt
Smart Choice was the best choice for a problem with our HVAC system. The technician's were prompt, & performed a detailed diagnostics that identified the problem. Our system was repaired at a fair price & we are happy with our service. We will continue to use Smart Choice for our HVAC needs.
Very nice people. Upfront and honest, no hidden or surprise cost. They took pictures of what the problem was and a explained it to me.
They then had to call me and let me know there was a manufacturer problem with shipping.
They offered to bring over space heaters to keep us warm. They are a great company with very nice, knowledgeable people working there.
I will be using them from now on for all my heating/cooling issues.
Thank you again Smart Choice Heating and Cooling
Derrick knows his stuff. We would get a few minutes of cold air, followed by warm air. He quickly diagnosed the problem as an overheating fan in the outside unit, due to an oil leak. The fan would stop, which allowed the compressor to overheat and shut down. This stopped the cooling, even though the air was still circulating. He says the new fan will get a few more years out of our 25 year old system, so we're happy summer campers!
We had been having AC issues for several years; however, when Jacob came out earlier in June he was able to diagnose the issue correctly which had been misdiagnosed several times in the past. He scheduled the repair and installation of a new part and Derrick spent 5 hours in the blistering heat of the hottest day in our county's history fixing and installing. He was great...can't get any better than him.
Phone: (360) 260-9199
Address: 7405 NE 94th Ave, Vancouver, WA 98662
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