I’ve talked to their counter girl several times now. Poor thing is clueless. I had to give up and look elsewhere for what I need.
Think R/C does business via the internet and is subject to Federal Regulations under the Federal Trade Commission at ftc.govAllegations: (Think R/C) has failed to respond to multiple emails to avoid culpability, failed to replace a brand new defective battery, failed to keep promises and obligations, failed to provide an accurate owners manual to calibrate the helicopter for flight, failed to honor the “Low Price Guarantee.” In addition, a copy of the FTC complaint can be forwarded to the Office of the District Attorney - Consumer Protection Division. At a minimum you should inform others on Ripoffreport.com to file a complaint with the Federal Trade Commission.
mi 4/14/2015 order one multi charger call bx6 he send me defective Item and I call this guy name van he tell me to take a picture and toll him that this unit is defective need for exchange so I call paypal about this problem until now paypal toll me to send it back this defective Item so I can get my money back for $88.90 but I have to pay shipping cost no label no not thing please stay a way from this monster company they sell bad products only bad item today 5/3/2015.
Ordered two mini copters for Christmas presents, one worked and one did NOT. Impossible to get in touch with this company to return and their window is only 15 days. Been 30 and still NO response. AVOID!!!!!