Regional Plumbing Heating and Air

If you are considering Regional Plumbing in Valparaiso for a leak, I would reconsider. We had a leak which had caused considerable damage to dry wall downstairs above our fireplace mantle. We called Regional on the 24th of July. We could not locate the leak at first but remembered a broom closet upstairs, above the leak, had been a bathroom. We found a small trap door and found the leak inside from the old toilet line on the 24th. Technician Justin came out on 25th. We showed him the leak. He took pictures and could not figure out how to fix it nor could his boss whom he had called. He said it would cost about $ 330 to fix, and he would call us back when found parts. He never called. The leak got worse, and we had to turn off water in house except for brief intervals. Called Regional on Saturday, July 28 and Monday, July 30. told them of the worsening of the problems. Today is the 31st with no return call to date. We finally isolated the small downstairs pvc pipe that supplied the upstairs line, we turned off the water, my husband cut the pipe, bought a cap for 85 cents and easily repaired the leak downstairs. Thank you, Regional, for being so incompetent and disinterested that you could not come out to repair a simple leak in a pvc line and did not even bother to call us back. Your rudeness saved us $ 330.00. Now we can repair our drywall and paint it thanks to my husband, not thanks to Regional.

We had this guy come to fix a leaky shower faucet. When he left it was in worse shape than when he came. He wanted my wife to make out the check for $190 to Regional Mechanical instead the name of the business in the yellow pages which was Regional Plumbing. His invoice was just a generic invoice without his address or the name of his business. He riuned the new fixture I bought for him to replace. We had to call out another plumber to fix what this guy did. I would caution anyone from using this contractor.