The atmosphere and front desk service was great, however my appt was at 2:15 didn't get taken back until 2:30. I am a massage therapist but I don't like to disclose that information. So when I schedule a one hour lemongrass deep tissue massage that's what I expect. My therapist was timid and came across as non confident. The massage was mediocre at best with no use of lemongrass and dare I speak on the depth. I work 7 days and rarely take time to get a service for myself so now that I did....just know I was highly disappointed.