I had 2 test done at this lab two weeks apart. I kept checking with my Dr. to see if they had received my test results. After a month I called my Dr's office again and they told me that the 1st test was never processed and the second test was processed but my Dr's office never got the results from this lab, which was 2 1/2 weeks after I took the second test. Mind you, my Dr's office bears some responsibilty for not following up to see why they hadn't received my tests back, but clearly the lab was irresponsible for not processing my first test and for not sending my second test to my Dr. They have poor customer service and I will never have test done there again and I will advise everyone not to get their labs done there. With such bad service, it makes me wonder how accurate they are doing lab work.