Had $7000 work done over 7 years ago and had a costly problem arise and fixed it no questions asked or hassle. Truly do mean "lifetime warranty"
I dropped my car off for an oil change and when I came back they told me I had such a bad oil leak that they couldn't do it. They did go ahead and put 3 quarts of oil in so I could drive it somewhere else. I went straight to my car and left. No one else could look at my car that day so I went home. In the morning I woke up to check my car. When i opened my hood my oil cap was missing. I called them immediately. They were denying even taking it off. So I questioned how they put oil in it. Then they said that I must have taken it somewhere else after I left there. Which I did not. Then the next day when I talked to them they tried telling that my cap was broke and had green tape holding it on when I brought it in. That was a lie. They tried making every excuse in the book. I finally said I wad going to leave a bad review and he than offered me a free cap. Also come to find out I don't even have an oil leak like they said.
Great work.very friendly.very helpful.fast service.there work is as good as the big shop.ill take my car and truck there again.
One star is to much. I bought 4 new tires for husband's car. He drives 1 hour one way. Sunday he is driving home and one tire just blew. Very bad tire. Had it towed back to tire company. Only thing they offered was to put spire on. Only 11000 miles on tires and 9 months old. Alot of damage to our car. WARNING THIS PLACE DOESN'T STAND BEHIDE THEIR PRODUCTS THEY SELL. I have to file a claim myself with goodyear.
Terrible, TERRIBLE customer service. I've never experienced anything like it. I would never invest any money into this business.
Nothing but problems from the car I got from them. They sold me a call with a bad transmission and busted odometer. Do not buy from here.
I'm always weary on taking vehicles to new garages, especially being from out of town. I looked up their reviews and decided to use them. I'm glad I did, The work was done fast, and fairly priced. If you need work done on your vehicle, don't hesitate on taking it to Sir Thomas.They were extremely professional and very polite. It sure is nice to find a local business of their stature.
This place prices simple things at ridiculous costs. I was told an oil change would be over 80 dollars! I will never take my vehicle here.
Excellent service . My car was fixed right the first time , everything needed was explained and estimated . Very friendly staff .
Stay away from here. They'll rip you off.
Finding An Auto Repair Professional
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
Understanding When There's An Issue
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Doing Your Own Auto Repair
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.