Regal Cinemas

This location has the worst excuse for a responsible manager I have ever witnessed in all my years on this planet. His name is COREY GREGORY, who cares I am going anyway. Today I wanted to make it on the last day of "3 from Hell" showing Rob Zombies latest film. It was a 3 day showing only. We get there well early before the 7pm showing only to wait in line for 20 minutes while the stupid kids behind the counter take forever to get a simple drink and popcorn. After we get it and head in the movie, THE DAMN MOVIE ALREADY STARTED!!!! I then find out "special screenings don't have previews. I was furious and headed over to see the Manager for a refund and explain the situation. He acted right off the bat like it was my problem and he tells me I can only get either a refund on the food OR the tickets....not both. I SAID I WANT BOTH REFUNDED. WTF. $44 bucks for this really???? He then looks all annoyed and goes in the other and calls a superior. He then comes back and says "well we don't normally do this but we can refund b both this one time. He hee haws around and finally refunds me both and disappears like flash gordon. That is what really irked me. I encountered him again and said "what not even an apology for screwing up my night, no comp tickets, nothing?" He claimed "what more do you want I refunded your money" Infuriated I layed into him in from of his workers, patrons and EVERYONE HEARD IT as to how a proper customer service manager should act. He stated then to "get the hell out of my theater". EFFING EFF this place and this chain!!!!!! In my opinion they are ALL untrained, uneducated dogs that slept through the course of "making customers happy and the customer is always right". IF CORPORATE READS THIS, I AM ASKING IF THIS IS YOUR POLICY AS TO HOW TO TREAT GUESTS THAT KEEP THIS DYING INDUSTRY STILL AFLOAT???

Its the best theater in the area

They have most of the first-run movies at the typical high prices. And the usual theater snacks, at even higher prices. Go at odd hours to avoid the crowds, if you like a quiet theater. Their free Regal Crown Club can net you a free ticket or popcorn occasionally. If you can't resist a new movie, this theater is pretty clean and not a bad choice.

Theatre is very nice. Food and ticket prices are too high, but its like that at any movie theatre. The phone number listed is disconnected.