In A Rush Tax & Financial SE

Martha Rush is Awesome. she clearly explains everything and goes into detail in prepairing your returns

Had my first experience with this business. What a con artist this place is. They tell you one thing and do the complete opposite. They quoted my mother $55.00 for doing her dead boyfriends taxes. We had one piece of paper missing and needed to go back research how to obtain it. They said we will put it on the shelf until you send it in. After doing the research work and since he was only alive for 2 months in 2016 we didn't even need to file. So when my mother called up to have the papers sent back they charged her $160.00. 3X the quoted price. Claiming they had already started the tax return. So I placed a call and when I asked why would you start a return knowing it was incomplete. Click and they hung up on me. Well that is about the worst customer relation I have ever experienced in my 52 yrs of life. I would stay as far away as possible as you can otherwise you will get ripped off too. This business should be shut down and the way to do it is avoid them. This is a senior community and there are a lot of vulnerable people out there. Wonder how many others have been ripped off. Shame on them. As their name states in a rush get screwed by us!!!

This business is terrible! I was told my check would be held for one week until my tax money came in. I believed their word. Instead, my check was put through causing my account to become overdrawn, and an overdraft fee. When I brought this to their attention, I was told that they hold checks as a courtesy, they can't help it if something slips through the cracks, and that I should manage my finances better! I will never go here again. Beware if you go here, they are unorganized and blame their mistakes on the customer.