I am extremely saddened by the way I was treated by this salon’s manager Sherrie and hair dresser Dori in Sumter South Carolina.On 15 Nov 2016, I received a hair color/cut appointment from DayeLynn Hair Gallery. They have a solid reputation in the local area, and after getting a recommendation to try them, I was excited for my appointment. However, the service provided was not consistent with their own commitment to quality. I am profoundly disappointed in the service I received from DayeLynn Hair Gallery. At the conclusion of my appointment, I verbally expressed my concern and disappointment in the service provided by Dori, the hairdresser. Ms. Dori insisted that it "looked fine," although I could clearly see that the highlights performed appeared to be thick, bold blonde stripes, originating about an inch from my center part-giving the appearance of two months' growth-in my dark brown hair, versus the style she and I had discussed. Despite my insistence that additional color needed to be added to correct this, she would not assist me. Proper restitution must be provided for the unacceptable service I received. After multiple phone calls with Ms. Dori, as well as Ms. Sherriei, the manager of DayeLynn Hair Gallery, a refund of half the amount paid ($54 of $108) was provided. While the financial compensation is appreciated, larger concerns still remain. One is the threatening tone used by Ms. Dori; she stated she would "make this ugly if she needs too" when she learned I spoke with the manager. Additionally, my hair still needs recolored tocorrect the damage done by Ms. Dori. I have an extreme loss ofconfidence in DayeLynn Hair Gallery and their hairdresser Ms. Dori and I am not comfortable having someone at DayeLynne Hair Gallery work on my hair. I would like a full refund of the remaining money I paid ($54.00) and claim actual financial loss which would be the cost of getting my hair fixed by another salon.
4700 Forest DrColumbia, SC 29206
From Business: At European Skin & Hair Clinic we will make sure you are pampered with perfection. From head to toe we will make sure your time at our spa will leave you stress f…
Friendly professionals who make you feel t home. Brittany did a good shop with my hair cut. I also had a body wave which was the first one I have had in 12 years. I was pleased with the results and plan on returning in a couple weeks for hair color. I would recommend the shop for all ages.