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What a pleasure dealing with City Furniture and Bonnie Pomerantz in particular.We really like our new sofa's.
Really wonderful! Knowledgeable and honest salespeople. Quick to respond to questions. Great selection. A very nice furniture-buying experience.
John my sales person was great even though I had some initial difficulties with my purchase he worked diligently to make it right. I now have all my furniture in my home and am very pleased
We purchased a lovely sectional made by Carleton Furniture of Ocala at the salesman's suggestion as he had personal experience with the brand. It is perfect, great quality and reasonable price. We also purchased a Franklin recliner but did not have good luck with that. The vinyl covering fell apart and as we are seasonal residents the year warranty was up before it became apparent we had a trashed chair. Jessica in customer service worked with us and in the end was successful in getting us a full credit from the manufacturer for the original cost of the chair. You can't do better than that!
I would never recommend this furniture store to anyone. First you get BS, then damaged new furniture, after spending over $9000.00 they add a delivery fee to your bill. It took months to get the furniture that was damaged replaced. They tell you two different stories about how great customer service is. Be smart, look anywhere else to purchase your furniture, A thrift store is far better than them. Never go there.
Nice furniture. Sales help not very helpful. You are on your own
No starsNo helpWPB store said open til 6pm and Stuart store said had in stock and on display. Went there and got there at 5. Drove an hour and store was closed and They stared at us through the window and wouldn't answer door or phone.I guess their weekend was more important that their customers. Terrible.
Such a wonderful store. Definitely better than the big chain furniture stores. Frank was such a pleasure and help on my first visit. I definitely feel like i got the best price. For a reasonable fee my products were delivered and installed promptly. I also had to go back in for a refund on a layaway item with no issues whatsoever. Highly recommended.
DON'T BUY FROM THEM!!! Other stores have similar pricing with much better quality of furniture and professional customer service.I should have listened to my husband and gone to a real reputable furniture store! Bottom line is we bought 4 dining room chairs and even purchased an extended warranty, less than a year later the chairs are of such poor quality that there is basically no support left and the cushioning is non existent! The store is refusing to honor the warranty and isn't replacing or repairing our chairs unless we somehow bring the chairs to them or pay an additional delivery fee for them to come and pick up their faulty chairs.....RIP OFF!!!!!!