Horrible! Had them make a gold band and put stones put in. They kept falling out! They charged me every time to put the stones back in. I said maybe it was a poor design- but they did not want to admit to that! Was not impressed with the service either as they were very arrogant. Took my ring and never went back.
Awesome place, extremely nice and professional! !!!! Very knowledgeable. Went to get our phone fixed and it was done in 30 minutes. Fast and complet…
Went to Jared to have my diamond on my ring fixed for the second time (the first time Jared fixed my ring the stone fell out) second time had to wait 5 weeks to get my ring back and they did a terrible job. Had words with the Jared manager and told him what I thought of Jareds, he was extremely rude. So, I went to Josephs and they fixed it beautifully....Josephs is now my jeweler of choice....Great job!!!!
So excited new necklace and pandora bracelet!! Awesome help, such nice people here!! Definitely coming back!!
We have been using Joseph's Jewelry for 18 years! Trust them completely. Wouldn't go to anyone else!
i went into josephs a few times looking for the perfect ring that complemented me, and i found it. the staff was nice and i felt sure about my purchase. i purchased my ring in july of this yr, so its about 4mo old and am absolutly in love. however a few days ago i noticed a chip on my brand new diamond( which was not cheap) and i had my mother take it in as i was out of town that day. they told her there was nothing they could do!... this upset me very much as my ring is brand new and now i have to know and live with the fact my diamond is chipped and they did nothing to try and fix this problem. i am so upset that i have set out to find another jewlery place that carries the same line of rings for my matching wedding band. its a shame that i had such an upsetting experience, we were told diamonds were not guaranteed however when you go to most jewlery stores (ex kay ) they guarantee any diamond with chips, scrathces anything. the fact that this was brushed off really upset me.
Well I'm glad some poor soul had a good experience here because mine was not the same. He had a $780.00 item and I offered a whopping $30.00 less, the owner said no which is ;OK but then the owner gets PERSONAL degrading my livelihood, other customers present in the store, with no regard to the residual value of a potential regular customer that spends his money to keep his fine jewelery like Rolex, Cartier, lots of diamonds of a 30 year marriage, in good working order and looking good. It was just like in the movie Pretty Woman when she was looking for a dress with Carte Blanch spending ability and they mocked her. I'm not so sure about how intelligent this fellow is. If you don't mind paying FULL LIST price for your purchases instead of just a slight bit of consideration, then knock yourself out. I hope my experience speaks volumes about this place, and buyers do their homework before paying more than they should. I found similar items for less, not far down the road in Stuart. Shop around, you may save a few bucks.And by the way, Mr. Josephs Jewelers, maybe because I am a PROUD State of Florida Licensed Motor Vehicle Dealer I was walking around town, with a pocket full of cash while YOU stood behind your counter hoping I would buy your goods. So Sad To Bad your BIG LOSS!!!!!! I'm sticking to Marcus Jewelers in West Palm Beach, where I have done business for over 15 yrs on many beautiful pieces at reasonable prices, and every one is treated with complete respect.Hope the message is crystal clear, Angel G
Did a good job on fixing my watch (a movado). Also very helpful in picking out a Mother's Day present for my wife. I'd definitely go back.