First of all, I had 4 companies make bids on my kitchen remodel and of the 4, kitchen depot was the 2nd most, but they were all in the same ballpark. The reason I went with them is that Troy seemed to listen to what we wanted instead of pushing us to accept what he wanted (like the others did). Anyway, a month after we gave our deposit, they started our job. It took the every bit of a month to finish it but it came out just as my wife envisioned and we are pleased with Kitchen Depot overall. The people in the office were always ready to answer questions when we called and the guys they had on on our job were generally pleasant and eager to please. On scale from 1 to 10 I rate the whole experience a 9.
SCAM ALERT! Troy Duquette is a liar and a thief. He took advantage of us trying to be nice to him during the holidays by paying him before the work on our remodel was completed giving us a sob story about how much child support payments he had to make and he left without completing what he was paid for. Now he wont return my calls or txt and is sending my wife nasty txt messages. His work is substandard and he lied to us on several occasions. AVIOD this SCAMMER!
Troy Duquette works in multiple states. He recently started a master shower remodel for us in the DFW area. He took our money and left before he finished the job. Right before Christmas no less. He seemed like a nice guy but the project was over budget and way over on the timeline. Most every estimate he provided was off by a lot. He took his final payment and left before completion so now we have to hire more contractors to finish the work. Use him at your own risk and do not pay him up front!
Scott does an amazing job... Excellent quality and customer service.. Highly recommend..