I was in yesterday with my two young daughters for pedicures. I have come to your salon often- because in the past it had been clean, friendly, and not crowded. Yesterday, however, the service was rushed and rude and the tools were reused and dirty. The chair I sat in had visible grime and the tools had been reused from customer to customer. The pumice stone was brown and obviously used on several customers. I brought my daughters as a special treat, and the people doing our nails never even said hello. They were in an incredible rush and I believe it is because of the way they are treated. I’ve observed on more than one visit how both the man and woman at the front desk treat the women working. They are not spoken to like respected employees. I don’t usually write complaints but upon reflecting on our time at the salon yesterday, I felt like I needed to share my experience. Needless to say, we will not be returning.
Absolute worst experience ever! I asked for a gel manicure and instead had powder put on my nails that was similar to acrylic. Parts of my nail weren't covered and the powder overlapped on my skin causing rubbing and bleeding. I had to go to a different nail salon to have it removed and then had to see my doctor because my nail became infected. When I followed up I found out that they were recently shut down for poor sanitary practices. Save your money and beware of golden q nail & spa
I wish I could give them no star!! This is the worst salon! The owners Andy & Rose are rude, sarcastic, unprofessional, & show offs when they have an audience. They don't listen when u have a specific request, they always have a slick or sarcastic remark, & are constantly telling you what you should get or do to your nails or lashes. I have very long nails & their acrylic is cheap or watered down, so my nails cracked on the sides & some actually broke off. When I said something Andy said it was whatever I was doing. I told him i don't do anything harsh & his acrylic was cheap! I shut him up & he didn't get to embarrass me!! I absolutely despise them & this salon!! They will not get my money anymore or a recommendation to anyone that I know!!!! ZERO STARS
This was the worst experience in my life!!! I requested individual eyelashes. The end result was me not being able to see with the eyelashes that the girl had put on. It felt like a fan on both of my eyes, plus I couldn't see correctly due to all the blue she had put underneath my own eyelashes. It did not look like individual lashes as they advertise at all!!! It was not save for me to leave driving. I expressed my pain and concerns to the owners and they refused to take them off, even though I was willing to pay. I was desparate, and scared. End result was not pretty (irritated eyes, depressed bc my eyes hurt and I lost the majority of my own eyelashes). The owners did not for once as a curtesy checked up on me or helped me, but instead demanded me to pay for the eyelashes and embarrassed me in front of the rest of the clients there. I will never go there again!!!!! Health department should certainly placed them a visit to avoid this from happening again to anyone ever again.
Great Nail salon, Great price with Gel polish and refill. Friendly and very clean
Just went to have a manicure done. I had a gel manicure that needed to be removed and was told there would be a "soaking" fee. I had never heard of that but figured I was already there. When it came time to pay the bill, they had charged me $10.00 to take off the old polish ! When I complained, the young man said that there is always a soaking fee and there was nothing he could do. Fortunately there is something I can do - not go back there again .
They do beautiful nails!
They are very friendly and clean. You won't be disappointed. I love it here ☺
My complaint is for how horribly terrible my pedicure went...the gentleman who did it was the nicest sweetest man so it was very difficult for me to speak up..I didnt want to hurt anyone's feelings...so I told a younger gentleman a about how bad it was and all he could say is "thats my dad" ok but what does that mean to me....nothing...no offer to make it rt nothing..thats my dad is all I got. Smdh I didnt pay for a full pedicure to receive a polish change...he cut nothing after I said I want them short he cut no cubicles nothing...I am disgusted with how the owner handled this being a young entrepreneur all he could say was thats my dad.....wow
Very friendly and quick I didn't like the color I chose and she wiped it off (three toes) and didn't mind me choosing another color