TWIINS RELOCATION

The original estimate called for a 6 to 8 hour move time, and we hired a three man team. The arrived 1 1/2 hours late after calling to say they would be a little late. The owner showed up with the moving team, in a polo and flip flops, not really giving a professional appearance. The owner chuckled with the team, and told me, "Yeah, they are going to be here a while." The movers took a 2 hour lunch break, and moved at a snails pace the entire time they were there. They arrived at 10:30 AM and did not get the truck loaded until 7:00 PM. They arrived at the new location 3 hours after they left the original location, which is only an hour away. The movers were unapologetic, and tried to bill me for all the hours , with the exception of 2 hours for lunch and dinner. It is my opinion that this business is in the business of doing as little as possible to bill you for as many hours as possible.