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        More Info

        Always reasonable. Always reliable. Always honest.

        General Info
        Local Family owned and operated Company.
        Email
        Extra Phones

        Phone: (718) 980-1888

        Services/Products
        Microwave Repair, Water Heater Repair, Washer & Dryer Repair.
        Brands
        Microsoft, Rheem
        Payment method
        amex, financing available, all major credit cards, cash, check, discover, master card, visa, debit, diners club
        Neighborhoods
        Midland Beach, East Shore
        AKA

        Factory Appliance Heating and Cooling Service LLC

        Factory Appliance Parts Inc.

        Factory Appliance Service Inc

        AA Factory Appliance Service LLC

        AA Factory Appliance Service

        Other Link

        http://www.factoryapplianceonline.com

        Categories
        Small Appliance Repair, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Heating Contractors & Specialties, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Microwave Ovens

        Reviews

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        timgin
        Edited: 01/30/2018
        Overall
        Poor Service

        Very upset with there customer service in general, no return calls to confirm if the parts ordered are in and ready to install.

        Calling the office is like calling the White House and no one is at home.

        Will now have to move on to another provider to fix my dryer. Ordered the part on Saturday 17 May and as of the 21 of May no results. Can't even get the owners Sal & Joe on the phone to see why I am not getting a response.

        Tim Marshall
        58 Neutral Avenue
        Staten Island, NY 10306
        917-693-1999

        claimed iconBusiness Response08/29/2009

        Customer was advised at time of service call/diagnosis that parts needed for repair had to be specially ordered ... and would take 7 to 10 working days, which upon arrival customer would be notified. Our apologies for the busy phone line ...because of our honesty and reasonable rates , we have become a very successful business with a high volume of calls per day. We apologize for any inconvenience that may have arisen from this misunderstanding.

        This listing has been claimed by a business representative.
        Helpful(1)Flag
        GL
        George L.

        10/09/2012

        Overall
        I've been using these guys for...

        I've been using these guys for years. Most recently for a new A/C install. They gave me a cheaper price than the other companies I checked out & I got a more efficient furnance. They are honest & not out to nickel & dime you.

        Helpful(1)Flag

        Details

        Phone: (718) 356-5400

        Address: 616 Midland Ave, Staten Island, NY 10306

        Website: http://www.factoryapplianceonline.com

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