This store has the best collection of nuts. bolts, screws, washers, etc. in the area. I restore old motorcycles and have many times found exactly what I needed here. The gentlemen who have helped me during my past few visits have been patient and friendly. This is one of my favorite stores in the NW Houston area and I would recommend to anyone in search of an ample hardware selection.
20902 Kuykendahl RdSpring, TX 77379
From Business: Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor…
I hate that I even have to give this horrible place one star! I will never purchase another thing from Sears! I bought a washer, dryer and refrigerator 2 days ago. The dryer showed up with dents in the side, the refrigerator had a broken wheel, and the washer needs a new agitator. The soonest I can get anyone out to my home to fix anything is in three days, and I can't get the parts delivered for seven days! Completely unacceptable service seeing as I just spent a lot of money with this company and I haven't been able to use any of the appliances. If you're considering buying anything from here, DON'T!****UPDATE****I've been sitting at my house for an hour now for a technician that supposedly showed up. I've been told now that I've missed my appointment and can't reschedule until Friday. I'M RETURNING EVERYTHING. I WILL NEVER BUY FROM THEM AGAIN! I HATE THIS COMPANY! I've emailed both people that have asked me to, and gotten no help! This is the WORST experience I've ever had!
Alspaugh’s customer service is pathetic and not customer oriented! I ordered 13 Jon Hardy makeup cases for gifts, but first ordered one for myself since Alspaugh’s failed to have a sample for me to see in person. The makeup case for me arrived in an individual box, which I was thrilled about because the 13 additional ones I needed to order were going to be shipped throughout the USA and the box was perfect! My husband went to pick up the 13 makeup cases, but was advised that one was on back order due to the color. Alspaugh’s acknowledged they knew this, but forgot to call me to advise because they were too busy. My husband put the 12 makeup cases in the garage when he got home and then we left for vacation. When we got home, I went to look at the makeup cases he picked up and they were all piled into a large open box and none of them were in individual boxes. I went to Alspaugh’s to pick up the 13th makeup case that had finally arrived and it was not in an individual box either. I questioned Alspaugh’s about this and they said it’s due to the mass order that was placed during the Trunk Show. Why should that affect how my products were delivered? They should be delivered to me in the same way the first one was that I ordered for myself. I was then ganged up on by four of their employees behind the counter because they had nothing better to do and all they could say was that’s just how it is. NO ONE was proactive in trying to accommodate or find a solution! Tina just shriveled up her nose and lips and said in her snooty way “Ugh Huh. I’m sorry!” multiple times. HELLO! I just spent more than $1300 on these stupid 14 makeup cases and that’s ALL you can say to me? What ever happened to customer service? As much as people spend in Alspaugh’s (because nothing is cheap), there should be a mutual level of customer service provided, but that is rarely the case! I will not be shopping in Alspaugh’s in the future because they are very unappreciative of their customers!
I have always had a great experience at this store and am so glad to have this near my house. Unlike the other post, I have found Bob to be rather helpful as well as the associates. I'd recommend this store to anyone.
If you do manage to get help, the employees are rude and indifferent. I have never had a good experience in that store.
I went in there with my wife a few weeks back and we were walking around the sad ghost town looking store hoping to get some help with a key question. The owner Bob Ozenbaugh came up and was very unhelpful. They didn't have what i needed and instead of helping he basically sent me off to Lowes or home depot. It seems as if every time i come in here i get referred somewhere else! Anyway Bob was SO RUDE and unhelpful; i will not be returning again.