We recently had an issue with a possible gas leak, which turned into a major project. Avista employees were here from 5pm to 8am searching for the leak then removing the gas from the ground to make it safe. Upon discovering the line was beyond repair, they helped us find a solution which was to run a new line on the other side of the building. Avista employees went above and beyond from long hours finding the problem, to advise in how to remedy it, to helping us find a gas line plumber in the busiest time of the year for plumbers. The also supplied portable gas trailers to keep our business open including having staff on standby to trade out empty trailers even on the weekend. It was a stressful time but Avista employees helped make it smoother and a little less stressful. Bless every one of you!!!Quality Inn - 4th Ave, Spokane WA
Everytime I walk through the doors of this store someone acknowledges me It's a good feeling when I go to the shops in my neighborhood & know the employees are aware of whose coming in & out in our neighborhood.... Way to keep an eye out Zip Trip
Some of those people astrocised me because I am blind, and they don't know what a White Cane is. Mr. Joye said he did not know what it was and that I was looking into his eyes. In the past another of their employees told another that he thought it was a riffle. Really idiotic. They probably dislike people with disabilities in general specially if we do not fit to their preconceived narrow minded "stereotypical" notions of how we ought to behave such as wondering eyes for the blind, or not questioning them or answering back to to them. Like I told Joye, he probably isn't American to not know that it was a White Cane I was using and that that means that I am legally blind or visually impaired. Well, I said above what he answered to those two points of information. The other employee, named Samantha, began to ask me if I wanted that whatever she was speaking about, I inquired what the "that" was. She answered "this" Still did not know what he was speaking about and she knew I am blind. it took her three or four time before she said that she was referring to the plastic bag in which she was putting away the product I bought. Samantha went into a rampage of H.E.X. -style of speech telling me to leave with the goods I was in the midst of buying which they at first said had to charged to my credit card already, and then said that they had. So I wanted clarifty in their communication to me. had they or had they not, and since she said they had why did Mr. Joye asked me to swipe my card again and he was unwilling to assist with what their card machine was asking me. Their behavior was really strange; usually the cashier enters any information he needs to enter at the cash register, and then he or se asks me to swipe the credit card, or some times he or she completes everything at the cashier to process my payment to the store. for what I am buying at the time. Not this time. They probably had fowl play going on withing themselves and one or two other customers. They are such haters of White blind people like me that it makes me say that I hope those two employee and their accomplice become legally blind so they know what it is like live with blindness or a visual impairment in a sighted world with a few ignorant and unAmerican people like Joye and Samantha.