Let me start off by saying Im usually not one to post negatively about anything, but I have never been treated so horribly during a business transaction.This past December, I had the worst experience of my life getting my hair done by Beth. I asked for a lighter balayage/partial highlights than what I had. She seemed knowledgeable and reassured me she knew exactly what to do. Not only did she way over charge me, but she completely botched the whole ordeal. My hair looked like I had took a box bleach to it and let the roots grow out for a couple months. The subtleness I asked for was replaced with a harsh, urine yellow, bleach line (didnt even bother to tone it), huge chunks of dark brown randomly that weren't touched by bleach throughout my head, and topped off with an severely uneven, choppy, boxy cut. Completely frying my hair. also explained to me a similar issue had happened to other people she's done hair on, forcing them to dramatically alter her work to something more acceptable. Should have taken that as a red flag.After I saw the end product, i was nervous. I explained to her my job (in the military) was pretty strict about "natural looking hairstyles" and I wasn't sure this fit the profile. She assured me if that was the case we would be able to work something out. Sure enough, after letting her know I got in trouble at work and asking for a PARTIAL refund to cover repair of the damages. She overall refused to give me a refund or do anything about it saying, "My time and products are too valuable"...Good luck if you choose to gamble and let this amateur/shady business person touch your hair.
The nails done at this place are the best I have ever seen. They are just beautiful. I would strongly. recommend making an appointment with Margie…
Lena makes me beautiful each and every time I go there. Hercfoils are awesome! I wrote the last review, but the name was wrong in that...this us Shannon N.
Smh messed up on this chick's Hair twice????? Seriously? Atleast places like North West Beauty don't make you pay twice for messed up hair.
NEVER COME HERE. They messed up on my friends hair twice and made her pay $150 both times. Terrible service.
when i went they did a great job doing my haircut and they washed dryed and restraightend my hair with a flat iron. absolutely loved it and will go in again for my next haircut.
Lena's salon is my choice in spokane. I have been coming to have her cut, style and highlight my hair for about 5 years now. When she highlights. My hair is very gray underneath so Lena dyes to my natural color first, then does whole (two) color highlights that accent the base color...and as Lena says. (Make you look younger). I must say I get more complements on my style than from any other sylist. She also she does many foils, not just the very limited amount that some places use. Her daughter LeeAnne styles my hair to perfection! These girls work so hard, it is so much of a pleasure to go see them. If your real lucky, Monica will discuss her/your recent book reading list and Amanda provides the standup comedy and will keep you smiling...Lena's prices are fair and she is always willing to take you even as a walk in...go see this awesome salon and be ready to look gorgeous! Thanks girls for your professionalism and friendship....
I had a great experience there. Owner is very professional and friendly.
Love the girls in here. Very up to date. Will tell you what would and wouldnt work on my hair. Michelle is the B*E*S*T*!
Hi,Jamie my first day today. I walked inside of the hair designer place today.. The person I talked about getting my hair done. Was Beautician that works. He was very nice maybe saw a few costumers.
Lena Rocks! This wonderfully talented colorist and stylist extraordinaire, can do wonders for a person wanting to take on a new look. Lena is open and friendly with a flair ! Her prices, very reasonable. If you want a great pedi, Lena and her talented Daughter can make you smile with your toes! Go!