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Star Nails

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Today: 9:00 am - 7:00 pm
Tomorrow: 9:00 am - 7:00 pm
(509) 928-5653Call
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Map & DirectionsDirections15412 E Sprague Ave Ste 3Spokane Valley, WA 99037Write a ReviewWrite Review

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Payment method
amex, discover, master card, visa
Location
Sullivan Square Shopping Ctr
Neighborhood
Spokane Valley
AKA

Nail's Star

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Reviews

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DT
Denise T.

11/23/2015

Overall

I have been going to Star Nails for over 5 years, and I must say that Gordon does a perfect job on my backfill French nails each and every time. I am always getting compliments on my nails and do my best to send business their way, Vicki does an amazing job as well, I have never had a better pedicure, and she has done my nails as well. Kayla did a gel French manicure on my daughters nails and she could not have been happier. We love Star Nails try it out you will too.

ML
Megan L.

08/01/2015

Overall

Vicky is amazing! She gave me a mani-pedi and it was very relaxing and my nails look great! Will definitely be back!

KG
Kelsey G.

08/01/2015

Overall

Horrible experience. Horrible customer service. I purchased a pedicure which included a ten minute foot massage. I requested they remove the dead skin from the heels, toe, and sides of my feet. (This was the only reason I went in.) I was wearing a long skirt (that I had pulled up to my knees) and assumed that they had done as I asked. The technician had quickly used a pumice stone, and I assumed that I would not need to check that she had done her job properly. Soon after leaving the sharp dead skin (that was NOT removed) caught on my long skirt, and I checked my feet only to find the glaring problem. Not to mention, they never even told me when I was done. The tech just got up and left and started working on someone else. When I called asked to speak with the manager he refused to assist me. Saying that he would fix my feet,only after I had explained that I was literally about to leave on a plane home. ( I was raised in Spokane but live in California.) I requested a partial refund and told them my mother would pick it up. The "manager" then told me that he refused to do that and handed the phone off to what I can only assume was the nearest female technician. She then proceeded to tell me that I was a bad person for requesting a refund ( a mere $15), and asked if I thought I was a nice person to do so. I explained that its not about being nice. I paid for and asked specifically for the dead skin to be removed, and low and behold, it was STILL there. I could go on and on, but I'll leave it at this: If you are crazy enough to go here, meticulously check the technicians work before you leave. Because once they have your money, they do NOT care to make their customers happy. They ONLY accept cash, because of course, now I cannot request a charge back. Does that seem fishy to you too? Yeah. That's what I thought. I will not be back, and I will tell everyone I know about my horrible experience.

Details

Phone: (509) 928-5653

Address: 15412 E Sprague Ave Ste 3, Spokane Valley, WA 99037

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