Called them at 630 was told 20-30 min wait. Call at 715 to check on cab since you could barely hear dispatch from a landline to make sure I wasn’t waiting for nothing. Again could barely make out what was being said from dispatch. So I went back to the landline and called was answered by a very rude man who wen asked if the cab was coming again to verify because it was difficult to understand, they proceeded to contact the driver, came back with a response of can’t get ahold of the driver but is on his way. So I said “Um that’s not very good business practice if you cannot get ahold of your driver it’s been an hour anyway I can know how long since we are standing in the cold winter weather?” I was then informed about how rude I had been and they would not pick me up, I asked how I was being rude the man had no answer except he doesn’t pick up people who treat his dispatch baddly and tell him how to run his business. Needless to say I hung up on him and used Uber! Got to where I was going in 10 mins from the time I looked for a ride. Guess I’m not using this local business anymore.
Was very rude to customer on phone won't ever use this cab company and will tell every one else I know not to use it too.
Whether you are traveling down the street or across the state, DRT Transportation can get you where you need to go. We are a company providing all of Tuolumne County with transportation services 7 days a week. 209-533-8888 were only a phone call away