Snellville, GA Air Conditioning Service Repair

Snellville Heating Air & Plumbing were very quick to respond to my air conditioning problem. Thanks to great service and super nice people I am cool again. The price was reasonable and I would definitely use them again.

After our very old system broke down this summer, we called & got the new system installed the next day. We had called other companies and had to wait a week. Very competitive price, too! Highly Recommend Larry & his crew.

My upstairs unit was installed by Snellville Heating and Air three years ago when my home was being built. The unit was manufactured by Lennox and has a 5 year parts warranty. The unit had a piece that broke off that was under warranty and Snellville did not back up the warranty by Lennox and required a 263.00 labor cost to repair it along with a 78.00 initial service call. When I called and spoke with Olivia she was extremely rude and offered a 50.00 break off of the 263.00. This is a family owned business that was not willing to stand behind what they sell and absorb the cost of the labor. If this had happened with a car the dealership always absorbs the labor. If I had any other choice I would not use them to service my unit. Unfortunately, they sold it, installed it and now does not stand behind it. I unfortunately could never recommend this company. This is the first negative review that I have ever felt inclined to write so you can only imagine how I was treated. Run, don't walk away from this rude company.

No star rating is what we would give. We called them because they installed the ac unit originally. When we called the office staff informed us that we were still under warranty by 4 days. So we had them come out for a service call. Tech came and told us it was the compressor. Well we thought we had no worries thanks to it still being under warranty. The tech then called the office and they told him that our warranty ran out 05/02/2011. That is was installed 05/02/06. We told him that we never would have called for a service call if we had known the warranty was out. We would have used our friends business. He couldn't explain why we were told that, but told us to call the office. So we did and they refferred us to the owners. The owner called us back and then told us that our unit was installed in 2005 and not 2006. He couldn't explain where is office staff got their information from. He was short and rude and didn't care to answer our questions. It seems to me that they only wanted to make money and not be honest. And for so interesting info, their quote was double the other techs and they wanted us to put in a new unit instead of replace the compressor. This company is based on liars. No one their tells the same information and the owner we spoke to is rude. Please use another company and DO NOT even waste your time and money with them.