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Complete Computer Cure

Map & Directions
(5 Reviews)

15116 Ventura Blvd, Sherman Oaks, CA 91403

(818) 986-5252

31
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Fax: (818) 986-5082

Brands
Apple, Compaq, Epson, HP, IBM, apple, brother, canon, compaq, epson, ibm, novell, okidata
Payment method
all major credit cards
Neighborhoods
South Valley, Sherman Oaks
Categories
Computer & Equipment Dealers, Computer-Wholesale & Manufacturers, Consumer Electronics, Internet Products & Services, Computers & Computer Equipment-Service & Repair, Computer Hardware & Supplies
Other Information

Price Range : Below Average

COUPONS & DEALS

No coupons available

Reviews

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sam.gardner.773

10/30/2012

Overall
I have used this company for p...

I have used this company for past 15 years. I have referred many clients to them and all have been extremely satisfied.

I have used geek squad and Office depot tech center and will never go back to them.

They are very fair and don't replace parts when there is no need. Very honest and fastest service anywhere. I give them A+++++ and hope they stay open for many years to come.

davidhawke30

01/27/2011

Provided by Citysearch - 
Overall
They've made a customer for life!

My experience was positive and similar to the first reviewer's. A few weeks ago the power supply on my aging HP tower took a dive. I had a crucial work project saved on the hard drive, and I was freaking out that this had happened right as a tight deadline was rapidly approaching. The owner was extremely accomodating, and dropped what he was doing to diagnose the problem for me on the spot. Within 45 minutes they had installed a new power supply, and gotten my computer back up and running like a charm. The price was more than reasonable, and I couldn't be more pleased. Best Buy wanted to charge me more money just to diagnose the problem, and they said it might take a couple days for them to get the computer back to me! Needless to say, Complete Computer Cure gets my nod. I will recommend them to everyone I know. Oh yea, I watched them take the new power supply out of a new, shrink wrapped package... so I'm not sure why the other reviewer is accusing them of using used parts???

bsassy

01/27/2011

Provided by Citysearch - 
Overall
Excellent Customer service.

If you can make mehappy you can make anyone happy!

Last time I took my computer for repair, one of the owners fixed it right on the counter! and he only charged me $35.. wow. I wonder how much the geeeeeks would have charged? I have tried many other companies and they have disappointed me. I have used these people for past 8 years.
Great company, been in business for many years. Always busy, friendly and honest.
Try them you won't be disspaointed.

amylucha

06/16/2010

Provided by Citysearch - 
Overall
Horrible Customer Service!

I took my printer in on Friday, May 7, 2010. My printer was under warranty, but it took almost a week for them to find out the information from the manufacturer.

My problem with the lack of service is not from how long it’s taking (although, it is taking a lot longer than I was led to believe it would). My problem is with the lack of communication. I have not received ONE phone call from anyone there to give me a status on my printer repair. Every time I call, I only get excuses as to why there’s a delay (there’s only one technician, blaming it on the manufacturer, etc,.). This is not how to run a service-oriented business. Every time I am promised a phone call, I never receive one. For example, I called last Friday (5/21) to get a status update. I was PROMISED by the person answering that I would get a phone call by Monday (May 24) at noon. I never received one.

When I sent a letter to the owner, he left me a voicemail saying that they are not in the business to ""chit chat"" with customers. When I tried calling to discuss my problems, he interrupted me and wouldn't let me speak. He told me to email him and that would be the only way to communicate with him. Then he hung up. I tried calling back to tell him I just wanted my printer back and that I would pick it up. But he wouldn't let me speak and hung up on me again!!!

Unbelievable!!

Michelel

07/10/2009

Provided by Citysearch - 
Overall
Don't Use this place!

Don't use this place... to many others options available. They passed old parts off as new and when also have horrible customer service.

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