Cleaner By Nature

Beware of the most unprofessional businesses I have ever done business with. The owner made a mistake causing damage to the dress we brought in for a cleaning. No big deal right mistakes happen but, once we brought it to their attention the owner claimed he had no idea that pins were holding a flower on between the seams, even though we brought that to his attention when we dropped it off. He then had a seamstress come in to fix the issue. Which I thought would be a happy ending at this point. But unfortunately they both just complained and bickered between themselves the whole time about what happened. The seamstress agreed the owner should have removed the pins so this wasn't an issue but he proceeded to disagree and blame me the customer. The seamstress seemed frustrated for having to fix the issue in the first place and kept trying to convince me the flower isn't needed as it won't be visible in pictures, which isn't the point. And to top it off as I was about to leave the owner says to take my future business to Madison. I highly suggest taking the owners own advice as I will.

A great dry cleaning service! We use them all the time for my husbands work clothes. Always friendly and they even know you by first name!