Awesome experience!Smells wonderful massage chairs clean and soothing musicVery quiet and relaxingHighly recommend
I just wanted to say that I don't ever write reviews but I have been going to Root One Salon for years and didn't like the review I saw on here abou…
I do not usually write reviews but my visit yesterday left me no other choice but to tell my story. I have been in this nail salon previously nothing special but it was okay but for a quick manicure or wax. I had a very inexperienced woman yesterday doing my wax treatment which was the worst I have ever had and still traumatized by it. Waxing in sensitive areas when you don't know what you are doing is very dangerous and peope can get infections. My skin is a mess from the the wax treatment. I am tempted to alert the board of health as this nail spa and salon should be investigated. I was almost in tears at the checkout when I was trying to be polite and say that the woman should not be waxing clients because she doesn't know what she did is doing. All I got was I'm so sorry and we will only charge you $20 instead of $35. I am never going back and I highly recommend no one to get waxing treatments at this establishment.
I walked in for the first time and in ten minutes I was having my pedi done! So many fabulous colors and brands to choose from!The staff are lovely people! Going again tomorrow!
I have enclosed a picture of my infected toe which is the result of the pedicure I got on 04/16/2016 which is a week ago. The girl who did my pedicure cut my toe. This was observed by two other employees that were there. I am very upset about this experience. I have been getting pedicures for 20 years and never had an experience like this. My toe is still very sore and painful. Not very pleased at all. No one from the shop even contacted me to see if it was ok, knowing that it was bleeding and delayed the service til the bleeding stopped