Spa Garment Care

Do yourself a favor and avoid this place at all costs. I brought in my husband's $400 Frye boots to have them re-soled with a new heel. When I picked them up, they were covered in cheap shiny lacquer that looked like a 3 year old had applied it. It dried with hideous drip marks! Mind you, I did not ask for anything but the soles to be touched, and yet they ruined the whole finish!! These shoes had that Frye patina that we bought them for. These people DESTROYED the beautiful leather with their unsolicited crappy "refinishing". They do these damages to your shoes without even asking you first. Their attempt to reverse the damages rendered them unwearable. They now belong in the trash. They are refusing to replace the damages. They take no responsibility for their shoddy work. Not to mention, I brought a bunch of other stuff for repair and a sweater that needed some holes darned in the sleeves was given back to me with the holes not even fixed!! They outsource all of their work, it is not done onsite. They can't control the quality this way, it is a very sketchy business. DO NOT TRUST THEM.