Very good service. My husband loves going here and having his nails done. I've purchased several gift certificates for him. I've gone there myself and I recommend it to anyone.
Not a very good job :-( my first time there and I will not be returning!!
First of all, I loved my pedicures. I came here several times and Dawn, Faye, and Jenni did exceptional jobs. With that said, after my experience today, I will not be going back unless I can make only a pedicure appointment with Dawn or Faye. The reason for the 1 star rating is that I took my mother here as a special treat and she was greeted rudely. She did have a great pedicure but our manicure people were incredibly rude and did not even do an acceptable job on her nails. Her technician did not listen to what she was asking her. The other technicians even came over to look at my mom's nails and laughed. This took the joy of going to get our nails done to causing us to feel horrible about ourselves. When I approached the owner about fixing and removing my mom's polish, the owner and employees waited until I was not with my mother and proceeded to tell her it was her fault that her nails are the wrong shape so they won't look good. I am almost 100% positive that someone who does nails for a living can use a nail file and shape a nail. I am not a professional but I could have shaped her nails and slapped polish on them better than how they did hers. The owner should have taken responsibility instead of treating my mother like she was the problem. On top of all of that, she charged me full price for it and then said, "you need to leave a tip". I already had money ready to tip my technicians and the fact that the owner after deflecting responsibility then suggested that I leave a tip made me even more disappointed. Of course I know right from wrong and gave the tip to the deserving technicians. I am appalled by the rudeness we experienced and would not want anyone else to go through it.
Very unpleasant experience! Booked an appointment, but it was midweek and I needn't have bothered, it was empty. I walked in only to be shouted at 'What you want?", so I said I had an appointment. All I got back was 'What service?' and then the lady pointed to the chair she wanted me to sit in. That was the only communication I got from her for the entire manicure!! All the staff talked to each other, (in Vietnamese I think), but never to me. I don't think this was a language barrier thing as she understood me very well. She threw a card at me and pointed, so I selected which manicure I wanted. At this point she just kept tapping the card, until I realised she wanted payment - cash only. The manicure was rough, she ripped at my cuticles so much she made me bleed! Then proceeded to use the cuticle oil anyway, so I wouldn't call this place hygienic! The nail polish was really old and she struggled to get it out of the bottle towards the end of the manicure. Needless to say, I went in looking forward to some chat and a pamper and walked out feeling pretty un-cared for. I would not recommend this salon, and wish I had read the reviews before I had gone in!
I'm very picky when it comes to my nails. this place is on my top 10 nail salons. Great nails