Upper Crust Trattoria

My son had recently had major surgery at ucla. He went out with his friends to upper crust to celebrate his successful surgery. This was his first trip out after surgery. Dinner went fine until time to pay. He had a $20.00 bill and needed to bring me change because it was all i had till payday. His check was like 13.00 after tip and he needed change. The server knowing he was recovering from surgery refused to give him change and made him run across the parking lot at night going store to store trying to get change to pay his bill. The server told him he had better hurry so he didn't think he was skipping out on the check so my son with no ribs to support his chest and protect his heart was fearful and ran as fast as he could. After that he had to be in bed on pain meds for 3 days.

When I called the restaurant the manager on duty hearing my newborn fussing 1 time told me to call back when i could shut my kid up!!!!!!!!

I ignoring her comment told her what happened and basically said it was my sons fault for not carrying exact change and could have cared less. She was completely rude and uncaring!!!!

and then said "So, what am I supposed to do about it" . I told her a apology would be nice.

Needless to say we never got our apology.

My Favorite place, good service, great food, beautiful atmoshpere. Not too expensive

Few restaurnts can beat their gourmet pizza with a rasperry & nut salad on the side. Good atmosphere and service.

This is one of my favorite places to dine--I've probably been here at least 20 times. My fave dishes are the raspberry salad with walnuts and the chicken basilica, with a delicious sauce. The booths and fireplace create a comforting atmosphere.