3475 McKee Rd, San Jose, CA 95127
Price Range : Average
Before I went to this store, I called the customer service of my JCPenney Card and verified if CVS will accept their card as stipulated in one of the enclosures when I got the card. I was told that they do. When I was already at the counter, one store employee by the name of Jeffrey said no they don't. The store manager said no we never accept that card and she has this atittude, she frowned and said no we don't accept that card here. She didn't have the courtesy like other store employee does to think that she's the manager. She could have just said "oh im sorry what we don't accept that card here, do you happen to have any card like so and so and we'll be more than happy to assist you" She didnt have such BS! And when the rep from JCPenney would like to talk to her one of the clerks said she's on a conference call. Did she thinl I'll buy that? hehehe So folks this CVS branch customer service sucks!!!!