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General Info
At the Los Gatos Acura Service Department, our highly-trained technicians at the on-site service center in Los Gatos can take care of routine maintenance like oil changes, battery replacements, tire rotations, as well as more involved vehicle repairs like alternator and transmission replacements. If youâ??re located in the San Jose or Santa Clara locations, schedule an appointment with our service staff, or call us if you have any questions about servicing your vehicle.
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BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Brands
Honda
Payment method
discover, visa, master card, amex
Neighborhood
South San Jose
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Reviews

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kcmedic271

04/26/2013

Overall

Used Car Buyers beware! Especially if you live out of state. I was told that my pre-approved loan wouldn’t be accepted on Monday. I applied for & was approved for a loan with their in house lender on Tuesday. I was told that I would avoid paying California sales tax if I shipped the car, arranged shipping and asked to be faxed the sales contract. They requested more information, drivers license, insurance info. Sent it Tuesday evening, and again Wednesday morning. I guess they couldn’t open the attachment. Wednesday afternoon was again told that I’d have to pay California sales tax because I was financing the car. Was told that their lender thought I lived in California which was BS as I had spoken to the lender directly on Tuesday. Wednesday AM comes, no phone calls, no e-mail, no text messages. I call and e-mail several times. Around 1 PM I finally get a call from the dealership telling me that they sold the car Wednesday night! I have documentation to prove it all.

If you are calling from out of state, beware of the used car sales department manager Ed Warran.

Details

Phone: (408) 709-7957

Address: 740 Capitol Expressway Auto Mall, San Jose, CA 95136

Website: website

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