San Jose Auto Outlet
1199 South 1st Street, San Jose, CA 95110
Fax: (408) 292-3772
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worst experience ever first time buying used car and they totally took advantage of me the sold me a truck 3x what it was worth and when I brought up to there attention they raised the note 2000 dollars more for a 1999 vehicle it's ridiculous and the defects car has can be life threatening the first vehicle tried to sale me was painted 2004 ford was a terminar car tried to sale me it with the tanks still in car gave me huge headache made me extremely sick n they didn't want to trade it n then gave me the 99 dodge ram it's older model and the went up 2000 ridiculous and it has all kind issues such as gas monitor don't work nor the emergency brake and the top part were all electribal is has big he wich I can get shocked they don't want to give me my money back nor trade car it's been a nightmare keep in mind I've made all my payments on time and before and this how they treat good responsible costumes been 6 mounth still have not received my plates I'm so done with this dealer I would never recommend this place to no one there unprofessional and worst service ever o stars
I was just starting to look at used cars, I wasn't in a big hurry. I knew I wanted an SUV. The money I had to spend wouldn't be released until the Tuesday after I happened upon Auto outlet. This was on Sunday, Father's Day, I found an expedition I loved. It was a 2006 but fully loaded and in good shape. Still nervous about buying used and ten years old. I didn't want to finance. I had a certain amount I wanted to spend. The expedition was a 3 thousand out of my price. After negotiating, they came down to just $500 above what I had. They agreed to let me drive that expedition off the lot that day, return by Wednesday with the amount I had and let me pay the rest over a couple of months. I was amazed. They really were friendly and helpful.
I am overjoyed by my car buying experience today. All the guys I interacted with were outstanding. From my friend, John Lee (who suggested this place), to the sales guys, Blake and Jose, to the owner, Jesse--all provided personal and stellar service. They were attentive my questions and concerns in ways that made me feel seen and honored. I had no idea that buying a car could be such a wonderful experience.
If you are in need of a car don't hesitate to work with San Jose Auto Outlet. Blake and Jose will take excellent care of you (as well as any of the other sales guys). And, you may even meet the owner, Jesse who instills confidence and respect.
I had the best experience buying my jeep here. The staff was very attentive and they answered all of my questions. They gave me a good financing advice and were really helpful. Overall my experience buying a car here was really good! Will definitely come back to buy another in the future.
if u get the time to ask questions kevin will take the time to give you the answers.at the end once we were sold,he really took the time to explain to us every single page of the paper work that we were signing!to me my family is my world and their safety is a must!...we are happy with our 05 yukon and the fact that he also told us what we needed to do once we drove the truck off the lot,that is very important!...so far it has been an amazing experience and hopefully this is just the beginning of a honest,caring relationship between a honest sales man name kevin and the family!..on that note thank you kev very much!:)
great customer service. i left yesterday with a beautiful 2006 Acura TL and even with a repo on my credit report, Jorge still managed to make it happen. now i'm able to fix my credit and have a reliable car. after i left the lot, i drove to a friends house in hollister and the car ran great. my boyfriend took a look under the hood and said "you did good this time. i don't see anything wrong with it" haha he was pretty upset with me last time i brought home a car from another place, which ended up being the worst car i've ever had. but now i have a gorgeous car that runs great. it's only been a day since i've had it, but so far it's pretty great. happy birthday to me :)
san jose auto outlet the best in customer service we have ever experienced! From the time my 18 year old daughter called joe Rad till we got to their lot and test drove several cars, until closing..Joe and his team did a great job! They also came to the lot and congratulated my daughter for having bought her 1st car. Thanks Joe and AutoOutlet of San Jose sales team!
heard about this place through a friend of mine. I went there to help a friend buy a car that they had. They helped her get a great Deal on a Used car and we're helpful in getting her a loan even though her credit was not very good. I would recommend this Dealership to anyone looking for a good deal.
I bought a 200 chevrolet prizm Was treated most courteously I had tough questions and demands They let me use the internet provided carfax ket me take a long grueling test drive changed all fluids on the spot for me. worked with me on financing including a warranty which they normally do not do. So far I like these guys